Product Manager, Capita Children’s Services at Capita

The following is a Graduate Review for Capita.

Capita scores 3.5/5 based on 78 reviews.

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What is the annual salary for this role?

Starting salary: £21,000 - £23,000

Current salary: I'd rather not say

What hours do you actually work, on average?

Start: 8:30

Finish: 18:00

What advice would you give to someone applying to this role?

As this is a graduate job, making sure that you have done things at university that are not just your course can really help show what transferable skills you have.
At uni, I helped at open days, which gave me experience in talking to large audiences. I also ran a society, which gave me the confidence to know that I could organise different things. I was also part of several other different societies, and worked part time in a job relevant to my course whilst I was studying.
Just having these things alone doesn't help, but making sure that you tailor your CV to show how the skills that these things gave you matches the skills needed in the job is useful. In my job, I find that I need: presentation skills; organisation skills; team working and interacting with others, amongst other things.

Do you have any interview tips?

I had three interviews for this job. Firstly a telephone interview, then an assessment centre, then an individual face-to-face interview.

For the initial interview, be open to things that you might not have considered yourself for before. You'll be trained on the job, so you won't be expected to know how to do the job before you start. Researching a bit about the company can be really useful as well, so that you can ask some relevant questions.

In the assessment centre, there is a lot to take in. Having done your research to start with really helps it be a less overwhelming experience. We had lots of different tasks, from simple numeracy and literacy tests, to group exercises, to individual presentation tasks, to even having an office tour. The best advice is really just to try and be as engaged as possible, and (although this is really a cliché, is true and is actually really hard to achieve) be yourself. We also got the opportunity to meet other members of the department at lunch, which was a really nice way to get to see what kind of people we might be working with.

The individual interview, I had to give a presentation on things that stood out for me at the assessment centre and what it was like. It was also an opportunity for me to ask questions about the job and understand the role better. I was asked some pretty typical interview questions. These included: tell me about a time that you worked well as team; tell me about something that you achieved recently that you are proud of; tell me about a time that you struggled with something, but overcame that difficult. As my interview was around the Olympics, I was also asked what sport I would enter the Olympics in and why!
There are lots of places online that you can find these typical questions, and I found that it was really worthwhile to have thought about the answers beforehand, especially if I had several situations that would work as an answer, to have picked the one that best demonstrated the answer. Obviously, you can't always know what you're going to be asked, but it's good to feel prepared. It's amazing when you look back, at how much you've done!