How would you describe your job in 2-3 lines?
Trainees are responsible for every aspect of renting cars: from cleaning the car and to delivering it right through to chasing payment from corporate accounts. They also bring in new business for the company through marketing events and business leads.
What do you actually do on a day-to-day basis?
Clean cars, drive, dealing with customers both face-to-face and on the phone, deal with complaints, chase payment, basic administrative tasks.
What are the main positives and negatives to your job?
You are so busy that you don't have a chance to get bored. if you are willing to put your career ahead of every other aspect of your life and you are good at sales then you can get promoted really quickly.
What qualifications and skills are needed to be great at this job?
Degree: Any degree and subject is accepted.
In what ways has the reality of your job differed from your prior expectations?
I got what i expected because I read between the lines of the sales pitch. It really is an interesting and varied job with potential for quick promotion to branch manager.
What advice would you give to candidates applying for a similar role at this company
Ask yourself, honestly, whether work is the most important thing in your life because only if the answer is "yes" will you progress quickly. Polish your sales skills. At the interview be genuine! If you are warm and friendly and can back up any claims about your skills with evidence then you should be well away. If you get to the final group interview you should show that you listen to others by acknowledging what they have said (paraphrasing it back to them is a cliche but it works!) but also try to direct the flow of the conversation.
There is no pay increase in line with inflation: you have to get promoted to get a pay increase. as the minimum wage has just gone up this works out as an hourly rate which is only 20p above the minimum wage.
What hours do you actually work, on average? 8amto 7pm.
it is a 50 hour contract and your lunchtime is unpaid so the contracted 8-6 hours come with mandatory overtime: the first 5 hours of which are unpaid and any additional hours are barely more than the minimum wage.
With the benefit of hindsight, would you choose to do this job again?