All of the below information comes directly from job reviews written by Telefonica employees based on 101 reviews.
 
 
Responsibility:
3.3/5
 
Work Life Balance:
4.2/5
 
Environmental Awareness:
4/5
 
Benefits:
3.9/5
 
Company Culture:
3.9/5
 
Career Progression:
3.3/5
 
Colleagues:
4/5
 
Training:
3.1/5
 
Enjoyment:
3.5/5
 
Overall Rating:
3.5/5
 

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Telefonica

Average start time: 8:00

Average end time: 17:00

Average number of working hours: 9

Based on 100 reviews


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Please use the below to filter the reviews by career sector:

Application Advice:

You need to be enthusiastic and approachable and have all the relevant skills for the role plus some experience in it.

Interview Advice:

What is your greatest achievement, what is your biggest weakness, why are you suited for this role, what can you bring to the team?

Model Manager, Customer Analytics at Telefonica
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Application Advice:

Demonstrate you show our core values of Disrupt, Discover and Deliver.

Show how you can challenge the normal way of doing things, find a new and improved way to do something and then put that idea or thought into practice.

Interview Advice:

Just be yourself as you would have done very well to get to the assessment centre day. Try not to compete against others as it often comes across poorly, but make sure you contribute in a positive way. In interview answers it would be useful to demonstrate the Disrupt, Discover and Deliver values.

Sales Graduate, Sales at Telefonica
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Application Advice:

Read up on the company (why we stand out for other telcos), the industry opportunities and challenges and be prepared to think on your feet.

Interview Advice:

Basic competency questions.
Industry knowledge.
Case studies.
Group tasks.
Role plays.

Sales Operations, Enterprise at Telefonica
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Application Advice:

Go for it.

, at Telefonica
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Application Advice:

Just be yourself, the role is based on who you are rather than what you know.

Online Digital Enablement, e-enablement at Telefonica
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Application Advice:

Promote yourself as forward thinking and looking to make a change in how things are done.

Interview Advice:

Bring to life how you look to be different and approach problems in new ways.

Portfolio Executive, Devices at Telefonica
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Application Advice:

Research on the company and the industry.

Interview Advice:

Competency questions such as " tell us a time where you were under pressure and had to deliver?"

Marketing, SMB at Telefonica
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Application Advice:

Research the company values.
Be yourself.

Customer Experience Manager, at Telefonica
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Application Advice:

It's a really good opportunity and the telecoms field has a lot of options and areas to work in.

Interview Advice:

Learn about the company. Every company wants you to have done research into them and their industry for the job, and be yourself. If the job is right for you, you shouldn't have to lie to get it.

Network Analyst, Network Governance at Telefonica
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Application Advice:

Be honest.

Interview Advice:

Be friendly and come prepared.

, Operations at Telefonica
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Application Advice:

Know the brand and what it represents/stands for; demonstrate why you're passionate rather than just reeling off your skills - O2's a people company.

Interview Advice:

The process is fairly relaxed and informal, so don't get too stressed. Answer questions honestly and try to demonstrate your passion and interest.

Commercial Marketing, Marketing at Telefonica
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Application Advice:

Be really confident on your skills and back them up with examples.

Interview Advice:

Be a leader and show your teamwork skills.

Graduate, Networks at Telefonica
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Application Advice:

Understand the company values and how this relates to the industry - Telefónica is a digital telecoms company, not just a phone network.

Interview Advice:

Smart casual dress, most people wear jeans with a smart shirt/top.

Be prepared to demonstrate your skills against the competencies of discover, disrupt, deliver.

HR Graduate, HR Operations at Telefonica
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Application Advice:

Be you !!! The company is not looking for the candidate that on paper is the best, although this can make an impact. Advertise your skills in all areas as well as your academic abilities and show some personality, the company are just as much looking for a person who is sociable and someone who can get the job done well.

Interview Advice:

Be relaxed and calm , the interview is conversational, but be focused don't waffle. The interview should not be scary and you should feel like you can be confident with your skills.

Contract Manager, Business at Telefonica
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Application Advice:

Give it your all and be a little different. O2 is focused on being a customer centric business that takes risks eg. The O2, launching giffgaff etc. so don't be afraid of being a little different.

Interview Advice:

I can't really remember now. But be calm, O2 is not looking for the most competitive, cut-throat people.

Internal Communications Business Partner, Communications at Telefonica
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Application Advice:

Research the company, learn about 'The Three D's'. Discover. Disrupt. Deliver. And then provide examples of where you have done this.

Interview Advice:

Figure out 'what makes you different'. Challenge ideas and think outside the box. Be confident. Ask lots of questions.

User Experience Architect, Online – Creative and User Experience at Telefonica
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Application Advice:

Read up on and practice aptitude tests.

Interview Advice:

Be yourself. This company hosts a friendly and social environment, to be the right fit you need to be yourself.

Business Development Support Manager, Public Sector at Telefonica
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Application Advice:

They focus more on your personality and behaviours than who you know, so relax and be honest.

, at Telefonica
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Application Advice:

The application process is pretty simple, take care when doing the tasks in the online assessment and look into the camera when doing the webcam interview.

Interview Advice:

The interview process is pretty relaxed, especially on your face to face interviews. Dress code is smart casual (I wear jeans and a shirt to work), don't turn up in a suit - been hired twice and nobody who overdressed was hired. The interviews are pretty relaxed, make sure to be open and answer questions fully. In group interviews, you need to contribute, take responsibility for a task and try to make sure everyone's opinion is heard. Staying quiet and being overbearing are the worst things you can do.

Risk Advisor, Risk & Compliance at Telefonica
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Application Advice:

Be yourself and show your passion. If you are honest upfront and get hired, you can be sure that you are the right fit, you will be supported in your passion, and doors will open to the most exciting teams and projects. If you fake it in the interview, you will suffer it later.

Project Manager, Channels & Innovation at Telefonica
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Application Advice:

have an interest in things digital and understand the telco market, or love the brand!

Interview Advice:

Competency based question - when have you lead? How have you been disruptive in a positive way?

Sponsorship exec, Sponosrship at Telefonica
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Application Advice:

Ensure you want to work in the telecoms sector.

Interview Advice:

Confident and Bold.

, at Telefonica
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Application Advice:

Understand company values and why you would fit

Interview Advice:

Be yourself

, at Telefonica
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Application Advice:

Be yourself and don't be afraid to disrupt.

Interview Advice:

Smile and relax!

Business Development Manager, Digital UK at Telefonica
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Application Advice:

Be enthusiastic in your interviews but don't be someone you're not, that'll come through very obviously.
The graduate scheme is a great opportunity to join a fantastic company, the graduate network is a great way to get to know people straight away but make sure you get yourself out there and interact with as many people as possible.

Interview Advice:

When have you demonstrated your ability to work in a group?
When have you lead a team to complete a task succesfully?

, at Telefonica
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Application Advice:

Be outgoing, and you should demonstate you have drive to make change even if your role doesn't demand it.

Online Trading Manager, Trading at Telefonica
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Application Advice:

- show passion for tech and digital
- think about what functions you would be interested in (for example, Marketing grads can be in a highly analytical and quantitative roles or manage agencies and handle other relationships, so think about exactly what

Interview Advice:

- show understanding of the sector. Even if you don't understand any of the technical aspects, research main competitors, trends, consolidation etc.
- share your personal passions and interests, especially in regards to social impact. The company invest

Analyst, Strategy at Telefonica
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Application Advice:

Be enthusiastic and engaged. Don't be afraid to ask questions and voice your ideas.

Interview Advice:

Part of the assessment day is some group activities. Learn to be a team player-listen and work together. They want to see how you work in a team and your attitude towards other members and personalities. Teamwork is v. important in any role in Telefonica.

Operations graduate, Networks at Telefonica
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Application Advice:

Be yourself, research the company and try to relax. Think about how the role compliments your skill set.

Interview Advice:

Why Telefonica?
Compentency questions ie. time when you have had to meet deadlines
Role Plays
Business Case studies

Sales, Sales at Telefonica
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Application Advice:

Be prepared for substantial levels of numerical, verbal and abstract reasoning tests, so practice these before applying.

, at Telefonica
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Application Advice:

Be yourself and show what's different and interesting about you. Be relaxed and natural and let your personality come across.

Interview Advice:

If you had unlimited money what campaign would you run (marketing)? If you were an animal what animal would you be?

PR Executive, PR at Telefonica
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Interview Advice:

Prepare answers for competency questions, be yourself, research about the company

Commercial Trading, B2B at Telefonica
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Interview Advice:

Research the company culture and values, and apply these to your experience in the assessment process, be yourself.

Graduate, Business at Telefonica
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Application Advice:

The most important thing is to be yourself and don't feel pressured to lie or embellish because you think that's what people want to hear. If you have to lie to get a job then is it really what you want to be doing? You are far more likely to get a job by showing the interviewer the real you and not some grandstanding fictional character.

Interview Advice:

The interview was only part of the assessment, which also included group and individual tasks which are designed to show how well you can work. The tasks vary every year, but will generally be based on applying your analysis and planning skills to a brief either giving an individual presentation or working as a group. As for the interview itself, I found knowledge of the company was very important, as there were several questions about my understanding of the company and the market, as well as questions about me.

Graduate Network Analyst, Element Management at Telefonica
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Application Advice:

Telefonica definitely has quite a distinct culture and it's reflected in the kind of people it hires, so make sure it feels like the right fit.

Interview Advice:

Relax and don't worry about being overly formal - it's not a stuffy company and being yourself pays off.

Marketing Executive, Marketing & Consumer at Telefonica
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Application Advice:

Read up on the latest tech and thing about how it can influence a work place. Don't just focus on the B2C world, there is also a lot of focus on B2B. Also have a look at the O2 blogs where senior leaders give some good insight which could help in application

Interview Advice:

You will have a fair amount of time with the different accessors. Think of questions that you can ask them that demonstrate how much research you have done and how interested you are in the company.

, Strategy and Planning at Telefonica
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Application Advice:

Apply if you are interested to challenge yourself and learn from professional team members.

Interview Advice:

Read about the future plans of Telefonica and see how you can contribute to that

Graduate, Data Access at Telefonica
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Application Advice:

Keep it concise and professional. Think about what makes you stand out from the thousands of other applicants.

Interview Advice:

Research Telefonica's unique culture and focus on your competencies, especially if you don't have a lot of work experience. Prepare some examples of when you have displayed a certain competency.

, Sales and Service at Telefonica
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Application Advice:

Be yourself. Learn about the culture within O2 and be prepared to have some fun at work.

Sector Marketing Manager, Enterprise at Telefonica
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Application Advice:

* Understand the market and have a passion for how digital technology can enhance the lives of others

HR Business Partner, HR Business Partner at Telefonica
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Application Advice:

Try and stand out with creativity, not a long list of qualifications.

Interview Advice:

Follow the dress code - don't wear a suit. Prepare a few gags, they appreciate humour.

, at Telefonica
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Application Advice:

On the talentum scheme, they really want you to make a difference and have ideas, so try to demonstrate you can be disruptive (in a good way!)

, at Telefonica
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Application Advice:

don't stress, be as communicative as possible

Interview Advice:

prepare lots of examples of where you've had to use skills in the work place

Brand Exec, Creative and Content at Telefonica
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Application Advice:

Just give it a go! I had no Marketing experience so thought there was no chance of getting the role but I did and am very happy here.

Interview Advice:

Started with online form (standard long questions), then online tests (not too stretching just Verbal and non-Verbal as far as I remember), then an online interview - the questions pop up on the screen and you have a limited amount of time to answer them, no interaction with an interviewer so you can do this whenever suits you.
Final part is a day long assessment centre full of team and individual challenges as well as interviews.

Internal Communications Manager (Marketing grad scheme), Communications at Telefonica
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Application Advice:

Relax, be confident, don't leave the assessors in any doubt about why they should hire you. It's a great, fast paced company, show you understand that, along with the history, and you'll impress them.

, at Telefonica
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Application Advice:

Be true to yourself so that you end up in a role which suits you. Remember that they are looking for potential and fit for the business as much as at your skills and qualifications.

Interview Advice:

Everyone was really friendly at the assessment centre and the individual interview was really relaxed, so just be yourself. Don't be shy in the group interviews, if you've got something to say then say it, but don't be rude about it.

Graduate, at Telefonica
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Application Advice:

Focus on your experiences outside of your degree during interviews.
Do your research!

Interview Advice:

Tell me about a time when you had to overcome a problem and what was the result.
Tell me about a time when you went above and beyond what was necessary.

Commercial Marketing Executive, Pay Monthly P&L at Telefonica
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Application Advice:

#NAME?

Interview Advice:

- Make sure you can backup each and everything you write in your application
- Do not worry about drawing on the same scenario to provide answers to separate questions
- Be concise, do not waffle
- Be yourself, there is no right or wrong answer - thoug

Sales Associate, Enterprise Sales at Telefonica
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Application Advice:

Come in open-minded, take ownership of your own development and you will go far.

Interview Advice:

Show that you're a strong team player and that you can influence situations accordingly.

Sales and Service Graduate, Sales and Service at Telefonica
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Application Advice:

Be honest - the company seems to choose applicants largely around culture fit. So don't select a persona to act like, be yourself and if the fit is right you'll progress through the stages.

Interview Advice:

It's very informal in O2, so try and stay relaxed. The interview questions tend to be competency based (give me an example of a time when...) so have these prepped.

Build your competencies around digital skills - give examples of how you are comfortable with, and have an interest in, technology. Prepare yourself for questions around the most inspirational famous person to you, and also how you interact with technology/digital products on a regular basis.

Customer Innovation Proposition Manager, Customer Strategy and Development at Telefonica
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Application Advice:

Be open to any type of application as you will have to show quick-thinking, flexibility with languages, and the ability to be creative with a variety of digital tools (video-making, social networking, etc.)

Interview Advice:

Be extremely honest. We weren't hired on the typical 'competency questions', but on our way of thinking, and external eye on the telecoms and information technology industry

Strategic Analyst, European Strategy at Telefonica
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Application Advice:

Ensure that you understand the company culture first and foremost and take that into consideration when writing your application.
Also understand what the company does beyond its own industry - i.e. other programs and CSR protocols that the company run are fundamentals that an applicant should endeavour upon applying for any role within the company.

Interview Advice:

Be yourself!
There is no point on attempting to impress interviewers with barrels of knowledge reason being that main traits interviewers are seeking in candidates are predominately for the right personality traits to fit within the company.
In other words, if it's meant to be it will be.

Analyst, Commercial at Telefonica
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Application Advice:

Be inquisitive and have strong commercial/competitor knowledge
Know about the changing industry

Interview Advice:

Be positive and excited!

Transformation Project Lead, Projects at Telefonica
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Application Advice:

Show leadership experience and enthusiasm about technology. There are a lot of exciting developments in the digital world, so make sure you keep up to date.

Interview Advice:

There are a lot of exciting developments in the digital world, so make sure you keep up to date. Most interviewers are excited to see what the young generations think of new technologies, how they interact with them etc.

Strategy Analyst, Strategy and Planning at Telefonica
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Application Advice:

Clearly highlight what your key skills are, dont waffle, keep it short and to the point.

Point out any extra activities that you have carried out, any travelling that you have undertaken etc.

Interview Advice:

My advice would be to be outspoken, dont be afraid of saying or doing the wrong thing. The organisation is very much looking for an individual that they want to work with, as well as somebody who has the skills to actually complete the role. If you lack the ability to fit into a team then it doesnt matter how good your skills are, you wont make it through the process.

, Online at Telefonica
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Application Advice:

Understand the industry and have an opinion about the future for networks and mobile. Thinking about the changes in the digital world and how Apple, Amazon etc. can start to compete with Telefonica for market space. Suggest changes for the company in the space they are innovating eg. big data. Understand the Think Big programme, it is very important to the heart of the business. Look at Wayra it is another interesting part of the business that would be good to talk about.

Interview Advice:

Challenges for the industry, future for digital. How the company will seek to build revenues, where profits can be born from. Show passion and interest and personality. Everyone at Telefonica is giving and supportive so you want to show you can contribute to this atmosphere.

Finance Graduate, Entreprise at Telefonica
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Application Advice:

Be yourself, answer questions honestly, practice online apitude tests

Interview Advice:

Behavioural questions, state the truth, prepare yourselves

Graduate, Service Management at Telefonica
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Application Advice:

Be authentic and have a real passion for what you are applying for. You will be interviewed by very senior people in the team, so if you try to fake it they will surely know.

Graduate, Channels at Telefonica
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Application Advice:

Book a visit to the office before you come and speak to the people to find out whether this is something for you. You'll soon find out whether this is a waste of your time or the time of your life!

Interview Advice:

Be honest and open. O2 loves that about its people. Do not fear to speak whats on your mind as long as you're not abusive because every opinion is unique.

Programme Management Office Manager, Sales & Service Outsource at Telefonica
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Application Advice:

Application is straightforward, no advice.

Interview Advice:

For an Operation Graduate, there is a mixture of competency based questions with technology and maybe business awareness ones.

Operations Graduate, Data Access at Telefonica
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Application Advice:

Be yourself, we employ normal people, who are generally, nice.

Interview Advice:

Be confident, approachable and you'll be surprised what questions you get asked, I was asked about my knowledge of IT and sales mainly... and ended up in marketing!

Customer Planning and Strategy Manager, Relationship Marketing at Telefonica
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Application Advice:

Think Digital and Innovation!

Interview Advice:

Be yourself, Be relaxed and think outside of the box!

People Change Consultant, People Change Management Team at Telefonica
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Application Advice:

Think out of the box!

Interview Advice:

Be yourself, they will see behind masks.

Marketing Manager, Digital/Consumer at Telefonica
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Application Advice:

Be open and honest about why you want the role, Telefonica puts its people first, its not a typical corporation, we don't come in in suits and have strict times we have to work between. Its relaxed and makes it alot easier to work in for that reason.
Ask about the different roles and opportunities. Ask about the learning opportunities. Have complete understanding as to what it is we do and what we want to achieve as a company.

Interview Advice:

Know about the products and services we offer across all our directorates. We have business customers alongside your typical consumer - be aware of this.
Know why you want to work for a digital company, why you think you would fit in and what it is that makes Telefonica stick out from the crowd.
Teamwork and interaction is a huge part of the interview process, be able to lead but be able to follow too. Have fun, be confident to speak up. No idea is ever wrong. We like people to think outside the box all the time, it's how good ideas come about.

SME Channel Marketing Manage, SMB Marketing at Telefonica
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Application Advice:

Part of the application process is an online interview. Be prepared for this - 5 questions will appear on the screen and you will answer but it can make you nervous to watch yourself being recorded.

Interview Advice:

Always be honest. They may ask technical questions and if you don't know the answer - tell them! It also looks great if you ask what the answer is or if you answered correctly.

Security Analyst, Network security at Telefonica
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Application Advice:

Be yourself and be real.

Interview Advice:

Again be yourself. The intake is very diverse so just be real and you might be what they're looking for.

, at Telefonica
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Application Advice:

Do your research on the strategy and vision of the company.

Interview Advice:

Prepare well.

Social Media Insight Executive, Social Media Insight at Telefonica
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Application Advice:

It's always important to be yourself, it's obvious when you are not. That doesn't mean you can't be an improved version of yourself and really push to demonstrate qualities you have that you may not have had to the opportunity to do before. It's also good to standout, but for the right reasons. We are always looking for bright leaders who can take the company futher within the telecommunications market in years to come.

Interview Advice:

They are more than likely going to be competency questions that ask you identify where you demonstrated specific key skills or characteristics that make you more employable and sought after.

Business Change Analyst, Change Mangement / Partnerships & Wholesale Manager at Telefonica
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Application Advice:

Be yourself when you apply - do not try to second guess what Telefonica want to hear. The hiring process is done around your personality fit to the company. It'll be obvious if you're not being yourself and as a result your application won't be successful.

Interview Advice:

Be ready to answer questions on how you interact with technology and also how other brands use technology to their advantage. Have examples ready to show how you've used technology either in an academic or professional capacity - these don't need to be ground-breaking, my examples were extremely basic.

Other grads will come down for Q&A - be sure to spend time with them. They're your best source of insight into life at O2. And being able to strike a rapport with them can also do your interview chances no harm - even though this part of the day is not monitored.

Brand Strategy Exec., Strategy at Telefonica
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Application Advice:

Go for it and express yourself

Interview Advice:

Be bold and creative

Sector Marketing Manager, Marketing at Telefonica
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Application Advice:

Show curiosity and enthusiasm for mobile technology and digital services. You are not expected to know everything, but you do need to show that you are eager to learn.

Interview Advice:

Alongside the usual competencies (teamwork, leadership, problem solving), show that you can think outside the box.

Strategy Analyst, Strategy at Telefonica
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Application Advice:

All about showing you have the potential to lead and the hunger to learn new skills.

Interview Advice:

Largely competency based, don't think I was asked a single question about the company.

Developer, Online at Telefonica
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Application Advice:

Be yourself - Telefonica appreciates people who are down-to-earth.

Interview Advice:

Don't be afraid to talk yourself up to the best of your ability! Just be friendly rather than too formal.

Campaigns Executive, SMB Marketing at Telefonica
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Application Advice:

Show that you can be constructive in the way you work but disruptive when it comes to inefficiencies.

Interview Advice:

Explain how you can help Telefonica to become a digital telco and familiarise yourself with topics such as wifi, big data or m2m technologies.

Strategy analyst, Business strategy at Telefonica
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Application Advice:

Show how well you can work in and influence a team. Show strong analytical and decision-making skills.

Interview Advice:

Act calm and be strong in your conviction whilst not becoming overpowering. The assessment centre is made as relaxing as possible so act naturally.

Retail Leadership Graduate, at Telefonica
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Application Advice:

The application process involves an online application, online competency tests, a recorded video interview, and an assessment centre.
Make sure you have prior experience in teamwork, leadership, analysis.
Experience in a role related to telecoms is useful but not essential.
A degree in a rigorous, analytical subject is desired, but it doesn't have to be a BSc. You're not expected to have lots of technical knowledge unless you're applying to the Networks part of the grad scheme (for which a higher level of technical experience/skills is desired). Service Management expects you to learn quickly and adapt, not necessarily arrive with considerable tech knowledge.

Interview Advice:

The video interview is recorded and one-way. You will not converse with a person, you will answer questions shown on screen and you will have a limited time to prepare answers and record them. Make sure your webcam and backdrop is appropriate and try to stay calm, maintain eye contact with the camera, and avoid speaking too quickly.

The Assessment Centre involves one-on-one interviews, group tasks, and general monitoring throughout the day. You will have a one-on-one interview, a personal business analysis exercise and interview, and monitored group tasks to complete.
Make sure you know your CV back to front and remember examples of times where you have solved problems, shown leadership, had to analyse a problem etc.
There's nothing unorthodox or anything designed to trip you up, they're genuinely interested in finding out whether you're right for Telefonica.

Graduate, Operations at Telefonica
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Application Advice:

Learn Java and Ruby on rails

Interview Advice:

Know the companies values and our competitors

Business Analyst, Online Team at Telefonica
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