All of the below information comes directly from job reviews written by American Express employees based on 39 reviews.
 
 
Responsibility:
3.7/5
 
Work Life Balance:
4.2/5
 
Environmental Awareness:
4/5
 
Compensation & Benefits:
3.8/5
 
Company Culture:
4.2/5
 
Career Progression:
3.9/5
 
Colleagues:
4.3/5
 
Training:
3.2/5
 
Enjoyment:
4.2/5
 
Overall Rating:
3.9/5
 

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Salary Interview Tips Working Hours Best & Worst
Industry: IT Development & Consulting, Software & IT Development Department: Authorizations Job Title: Graduate Software Engineer

Industry: Banking and Finance, Financial Services Operations Department: Technology Job Title: Technology Analyst

Industry: Banking and Finance, Financial Analysis Department: Finance Job Title: Graduate Financial Analyst

Industry: Banking and Finance, Financial Services Operations Department: Technology Job Title: Graduate UX Designer

Industry: Banking and Finance, Financial Analysis

Industry: Banking and Finance, Financial Services Operations Department: Marketing Job Title: Marketing Executive

Industry: Banking and Finance, Financial Services Operations Department: Marketing Job Title: Marketing Executive

Industry: Banking and Finance, Financial Analysis Department: Finance

Industry: Banking and Finance, Financial Services Operations Department: Marketing Job Title: Marketing Executive

Industry: Banking and Finance, Retail Banking Department: SPG: Internal Consulting Job Title: Business Analyst

Industry: Banking and Finance, Financial Services Operations Department: Strategic Planning Group Job Title: Graduate analyst

Industry: IT Development & Consulting, Software & IT Development Job Title: Technology Graduate

Industry: Banking and Finance, Financial Analysis Department: International Business Development Job Title: Financial Analyst

Industry: Banking and Finance, Financial Services Operations

Industry: Banking and Finance, Financial Services Operations Department: Travel & Lifestyle Services Job Title: Project Analyst

Industry: Banking and Finance, Finance Rotational Graduate Scheme Department: Finance Job Title: Financial Analyst

Industry: Arts & Media, Marketing Executive

Industry: IT Support & Telecoms, Software & IT Development Job Title: Software Engineer II

Industry: Banking and Finance, Financial Analysis

Industry: Consulting, Management Consulting (Strategy) Department: SPG Job Title: Analyst

Industry: Banking and Finance, Financial Services Operations Department: Corporate Credit Job Title: Operations Analyst

Industry: IT Support & Telecoms, Software & IT Development Job Title: First Foundry Graduate

Industry: IT Support & Telecoms, Software & IT Development

Industry: Banking and Finance, Financial Services Operations Department: Network Engineering & Optimisation Job Title: Operations Analyst

Industry: Banking and Finance, Financial Services Operations Job Title: Analyst

Industry: Arts & Media, Marketing Executive

Industry: Banking and Finance, Financial Services Operations Department: World Service Job Title: Project Analyst

Industry: IT Support & Telecoms, Software & IT Development Department: Fee Based Services Job Title: Software Engineer

Industry: Customer Service Department: Operations Job Title: Business Analyst

Industry: Banking and Finance, Financial Services Operations Department: Operations Job Title: Project Analyst

Industry: Consulting, Management Consulting (Strategy) Department: Strategic Planning Group Job Title: Manager

Industry: Banking and Finance, Financial Services Operations Department: Internal Consulting Job Title: Manager

Industry: IT Support & Telecoms, Software & IT Development Job Title: Software Engineer

Industry: IT Support & Telecoms, Software & IT Development Department: Technology Job Title: Software Engineer

Industry: Banking and Finance, Financial Services Operations Department: World Service Job Title: Graduate Analyst

Industry: Arts & Media, Marketing Executive Job Title: Marketing Executive

Industry: IT Support & Telecoms, IT Security Job Title: It Security Analyst

Industry: IT Support & Telecoms, IT Project Management Department: Digital Design Job Title: Senior Project Manager

Industry: Arts & Media, Marketing Executive Job Title: Marketing Manager

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American Express

Average start time: 9:00

Average end time: 17:00

Average number of working hours: 8

Based on 39 reviews


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Application Advice:

American Express is a great company to start working in, especially if you're still not sure what you want to work on. It allows you to try out different technologies and meet many different people.

Interview Advice:

Try your hardest to be yourself and not be too nervous. They are looking for people who would fit the company culture, that doesn't mean you have the best technical skills.

Graduate Software Engineer, Authorizations at American Express
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Application Advice:

Honesty, passionate, willingness to learn, approachable.

Interview Advice:

Research the company beforehand and be prepared to discuss what you are interested in.

Technology Analyst, Technology at American Express
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Application Advice:

Make a good first impression and be personable.

Interview Advice:

Have answers prepared for competency questions.

Graduate Financial Analyst, Finance at American Express
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Application Advice:

We are a people centred company, and want our employees to grow professionally in their roles. So it doesn't matter if you don't hit all the requirements even if you only have 40% of the skills in the job spec, apply and see what happens. And as cheesy as it sounds applying is one step closer to getting the job.

Interview Advice:

Although assessment centres are stressful all the assessors want you to do well, go in with a open mind and try to enjoy it.

Graduate UX Designer, Technology at American Express
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Application Advice:

Attention to detail, researching and understanding the company well.

Interview Advice:

Demonstrating what you are passionate about, being calm and content to show off your true self.

American Express
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Application Advice:

Be natural and conversational.

Interview Advice:

Be friendly.

Marketing Executive, Marketing at American Express
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Application Advice:

Ensure that you research American Express beforehand and demonstrate this in your cover letter.

Interview Advice:

Case study questions will be given as well as a group question and individual interviews. The interviews are not too tough - some of the friendliest I have had. Just make sure you do plenty of preparation to match the experience you have to the competencies that American Express looks for.

Marketing Executive, Marketing at American Express
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Application Advice:

Learn about the company, not just the facts, make sure you know why you think you are the best fit and understand why you specifically would want to work for AMEX.

Finance at American Express
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Application Advice:

Research the company thoroughly. American Express should be viewed as a service brand, not 'just a credit card company', and you should be able to understand the different aspects of this. Also understand how they make money - 'the closed loop' - and what differentiates them from competitors.

Really think through competency questions and research the idea of growth mindset.

Interview Advice:

Competency questions! Think practically about the value Amex can offer to cardmembers, corporations, and merchants and be prepared to answer questions on this.

Marketing Executive, Marketing at American Express
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Application Advice:

Be sure to do your research and tailor your application.

Interview Advice:

Prepare well for Case Interviews.

Business Analyst, SPG: Internal Consulting at American Express
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Interview Advice:

Be concise in your answers and have a consistent answer to why you want to join American Express.

Graduate analyst, Strategic Planning Group at American Express
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Application Advice:

Know how the company makes money - why partnerships are important - how it adds value to both parties involved.

Financial Analyst, International Business Development at American Express
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Application Advice:

Demonstrate that you have an understanding of the company values and goals. Use examples or experience that make you unique and set you apart.

Interview Advice:

Be yourself and be honest with yourself as to whether it feels like a good fit for you - it's particularly important with American Express because we are a people business and relationships/networks are key.

American Express
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Application Advice:

The collaborative working environment at Amex is very important so during the application process and especially during interviews and assessment centres, applicants need to be genuine, friendly and demonstrate the ability to work with others. Alongside relevant skills, competencies and qualifications, being personable and co-operative is a necessity to succeed at American Express.

Interview Advice:

Know the products - I was asked to present on a previously un-seen business challenge at the assessment centre which turned out to be a discontinued product that I had researched. As such I was able to go above and beyond in that particular challenge.

Be positive and personable - once you've made it to the interview, being friendly and positive is just as important as being knowledgeable and qualified.

Project Analyst, Travel & Lifestyle Services at American Express
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Application Advice:

Focus on why you want to be part of the firm and how you can contribute to its success.

Interview Advice:

Be honest and learn as much as possible for the company and role.

Financial Analyst, Finance at American Express
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Application Advice:

Research the role and responsibilities properly - do Marketing 101 if you haven't studied it before.
Make sure you know about the company and how we make money and spend money - how we innovate.

Interview Advice:

Make sure you know the basis of how to create a marketing campaign.

American Express
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Application Advice:

Understand the core competencies.
Have an interest in the company and technology services it offers.
Entrepreneurial mindset, thinking outside the box.

Interview Advice:

Be yourself.
Understand simple coding tasks such as FizzBuzz.
Be a logical methodical thinker and demonstrate your thought process.

Software Engineer II, at American Express
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Application Advice:

Be honest and yourself, make sure your personal qualities fit that of the company.

Interview Advice:

Come prepared for competency based questions.

American Express
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Application Advice:

Challenging but exciting.

Interview Advice:

Be prepared for consulting case interviews.

Analyst, SPG at American Express
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Application Advice:

Be genuine.

Look at how you can change things- come with fresh perspective.

Be dynamic (inside and outside of work).

Interview Advice:

Interviews are a personality test, and an assurance that you are competent/smart.

Operations Analyst, Corporate Credit at American Express
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Application Advice:

Don't pretend to be something you're not. When you have telephone interviews or an assessment centre try to be yourself. Assessors look to see whether a person will fit into the culture of American Express, you stand a better chance of fitting in if you are honest and natural during interviews.

Interview Advice:

Make sure you are clear in your own mind why you are interested in the role and show that you have researched the company.

First Foundry Graduate, at American Express
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Application Advice:

Be yourself.

Interview Advice:

Be yourself and ask questions and enjoy.

American Express
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Application Advice:

Stress your experience communicating and working in teams rather than just academic achievement. Collaboration is a crucial aspect of working here, so if you seem to individual (no matter how strong) you will struggle.

Interview Advice:

Have examples from your life/study to backup your answers, even if the question doesn't directly ask you for it.

Operations Analyst, Network Engineering & Optimisation at American Express
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Application Advice:

Interpersonal skills are very important to do well at American Express.

Interview Advice:

Demonstrate you have an ability to build and leverage relationships.

Analyst, at American Express
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Application Advice:

Don't overthink it. You don't have to be a marketing wiz. Amex is a great environment for learning. You don't have to be an expert, but you need the mind-set and social toolkit to become one.

Interview Advice:

You don't have to be a marketing expert, demonstrate an eagerness to learn and talk about the experiences you have had in the past that make you 1. A good listener capable of working with a team. 2. A good presenter, capable of articulating your ideas clearly. 3. Curious and always keen to learn more.

American Express
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Application Advice:

Be yourself - you must be a people person and get energy from working collaboratively.

Interview Advice:

You like problem solving and working with others. Give examples of this.

Project Analyst, World Service at American Express
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Application Advice:

Don't lie or overstate your qualifications, experiences or knowledge.

Interview Advice:

Be honest about what you think, what you know and be yourself. Brush up on your stuff beforehand, but relax and avoid quoting statistics about the company. You'll probably be being interviewed by people who work here, not professional recruiters.

Software Engineer, Fee Based Services at American Express
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Application Advice:

Be yourself, be open and honest.

Interview Advice:

Read up on the company values. Think of examples related to each of these.

Business Analyst, Operations at American Express
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Application Advice:

Be confident that you would be happy working in a company where everything is a group effort - nothing will get done without speaking with and working with others. You need to demonstrate that you are a 'people person'.

Interview Advice:

Just be yourself and have a good understanding of the business model. Also, be ready to demonstrate real life examples and have a sound understanding of what operations is.

Project Analyst, Operations at American Express
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Application Advice:

Clearly articulate in your cover letter that you understand the functioning of the team and you consider American Express for a long-term career.

Interview Advice:

To join the internal consulting team, prepare for case studies similar to the recruitment process in external consulting firms.

Manager, Internal Consulting at American Express
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Application Advice:

We are looking for more technical people, but don't let that put you off. If you are interested in the role but don't think you are technically capable Amex provides all the support you need. You just need to show a passion and a drive to do well.

Interview Advice:

Talk about all the things you've been involved with outside of work and study. All the extra curricular stuff. You can learn all the skills needed for the job but it's a lot harder to change who you are and you shouldn't have to just to match a job. If you talk about who you are as a person then you'll know if you fit in the role or not.

Software Engineer, at American Express
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Application Advice:

Make clear what your areas of interest are and what is your medium/long term career goal. Don't just list programming languages but try demonstrating your experience with them.

Interview Advice:

Revise your technical knowledge around programming, UML and SDLC.

Software Engineer, Technology at American Express
Read the full review »


Application Advice:

- Understand and know the brand.
- Understand current trends and how it affects American Express.
- Be yourself !

Interview Advice:

Interviewing questions are normally the in house competency questions. There are no trick questions but really take your time to think before answering.

The case study is not too difficult but take your time when answering the questions and presenting back to your interviewer. They will ask you some questions but if you have read through the case study properly you should be able to answer them.

Graduate Analyst, World Service at American Express
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Application Advice:

Show an interest in LEARNING - Amex has a very specific way of working which is unlike other places, so show a willingness to understand our processes and you'll be okay.

Interview Advice:

Demonstrate a knowledge of basic marketing channels - email, SEO, digital media.

Marketing Executive, at American Express
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Application Advice:

Don't lie, they will find out and you will make yourself look a fool.

Interview Advice:

Talk about your experience and use the STAR technique. Make sure you relate to the values listed on the job applications (Innovation, Inspiration etc..)

It Security Analyst, at American Express
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Best:

The culture and the people.

Worst:

Having to work in Burgess Hill, not the most interesting place to work in.

Graduate Software Engineer, Authorizations at American Express
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Best:

Flexible

Worst:

Poorly organised structure

Technology Analyst, Technology at American Express
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Best:

Everybody is willing to take time out of their schedules to help you.

Worst:

Communication from senior leadership in difficult times.

Graduate Financial Analyst, Finance at American Express
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Best:

Cares and gives back to employees and the comunity

Worst:

Too many processes

Graduate UX Designer, Technology at American Express
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Best:

Provides me with opportunities and values me

Worst:

Additional footwork of corporate processes

American Express
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Best:

people

Worst:

moves slowly

Marketing Executive, Marketing at American Express
Read the full review »


Best:

Work/life balance is well respected in this company, also there is a very collaborative atmsophere that leads to a nice work life.

Worst:

There are few perks and benefits compared to other financial institutions e.g. international travel is not offered despite Amex offices all over the world.

Marketing Executive, Marketing at American Express
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Best:

Really helpful colleagues, everyone always has time for you
Great exposure to all levels
A lot of training available
High level of responsibility (if you want it)

Finance at American Express
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Best:

Employee relations

Worst:

Agility

Business Analyst, SPG: Internal Consulting at American Express
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Best:

Culture - Brand

Worst:

Size - being too reliant on a few partnerships

Financial Analyst, International Business Development at American Express
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Best:

The culture and work/life balance. There's a tremendous amount of flexibility such as, working from home which make it a lot easier to keep your work and life balance in check.

American Express
Read the full review »


Best:

The collaborative environment, location, opportunities for development and career progression and the people that work here.

Worst:

Lack of agility in decision making and inefficiency.

Project Analyst, Travel & Lifestyle Services at American Express
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Best:

It has extremely high ethical standards, flat hierarchy and allows you to maintain a work-life balance.

Worst:

There is too much bureaucracy and is not always flexible enough when reacting to external threats.

Financial Analyst, Finance at American Express
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