All of the below information comes directly from job reviews written by Merlin Entertainments employees based on 111 reviews.
 
 
Responsibility:
3.7/5
 
Work Life Balance:
3.5/5
 
Environmental Awareness:
4/5
 
Compensation & Benefits:
3.3/5
 
Company Culture:
4/5
 
Career Progression:
4/5
 
Colleagues:
4.1/5
 
Training:
3.7/5
 
Enjoyment:
4/5
 
Overall Rating:
3.6/5
 

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Salary Interview Tips Working Hours Best & Worst
Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Graduate Marketing Executive

What are the best and worst things about your job?

I love that it is a 9-5 but not in the conventional sense - every day I drive into a Theme Park, so during open season I can hear people out of the window having a great time and making incredible memories. I love that my workload is massively varied and there is never a day I am just sat at my desk. And I love that everyone who works for Merlin has the same desire to get stuck in and help one another - one of my favourite memories so far has been the whole of the marketing office going out one afternoon to help decorate 150 Christmas trees!

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Industry: Hospitality, Leisure and Tourism Department: Operations Job Title: Business Management Graduate

What are the best and worst things about your job?

Flexible, autonomous job.

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Industry: Hospitality, Leisure and Tourism Job Title: Operations Graduate

What are the best and worst things about your job?

- The people you meet in Merlin are some of the most motivated and passionate people you will ever meet
- No day is ever the same
- I'm not just sat at a desk, I can walk around some of the most amazing attractions in the world on a day to day basis
- Getting to see the faces of our guests when we get it right and provide an amazing service
- I am constantly challenged which is brilliant
- Getting to move round attractions every 6 months
- Development weeks we do as part of the scheme meeting graduates from Asia and US as well as the UK. We get to meet very senior members of the business and receive brilliant training
- Personally, I love getting thrown in at the deep end and this job will certainly do that!

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Industry: Hospitality, Leisure and Tourism Department: Management

What are the best and worst things about your job?

The environment we work in and that everything is all for the love of making memorable experiences for our guests!

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Industry: Hospitality, Leisure and Tourism Department: Sales & Marketing Job Title: Assistant trade marketing manager

What are the best and worst things about your job?

Different markets experience.

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Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Digital Marketing Graduate

What are the best and worst things about your job?

Every day is different.
Great job variety.
Exposure to lots of opportunities

Read more


Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Marketing Executive - Graduate

What are the best and worst things about your job?

Fun, responsibility

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Industry: Hospitality, Leisure and Tourism

What are the best and worst things about your job?

Being able to work with many different people and learn from them and ask questions whenever needed. And at the same time work with people from other attractions/countries.

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Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Marketing Executive

Industry: Hospitality, Leisure and Tourism Department: Accelerate Graduate Programme Job Title: Management Graduate

What are the best and worst things about your job?

The development within each of the placements is varied and very beneficial to a future career as a leader within the business. The second aspect of the programme, along with the skill set they aim to give you, is the networking opportunities they set up for you.

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Industry: Hospitality, Leisure and Tourism Department: Management Job Title: Business Management Graduate

What are the best and worst things about your job?

- The diverse variety of opportunities and experiences that can be found from within the company.
- A focus upon career development and progression planning including an exposure to high levels within Merlin.

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Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Marketing Executive

What are the best and worst things about your job?

The team and company culture are the best - you will always love coming in to work. Ability to travel. Getting to work on so many projects at once and getting your hands on some very important/expensive projects. It's a small company, so it's a bit easier to shine.

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Industry: Hospitality, Leisure and Tourism Department: Commercial Job Title: Project Manager

What are the best and worst things about your job?

Various opportunities and experiences to learn from: Operations, commercial, learning directly from senior management on strategic thinking & analysis, etc.

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Industry: Hospitality, Leisure and Tourism Department: Corporate - Operations Job Title: Business Management & Operations Graduate

What are the best and worst things about your job?

- Working with such exciting products and brands.
- The ability to change attractions and departments.
- Being given plenty of responsibility so early on to make an impact.

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Industry: Arts & Media Department: Marketing Job Title: Resort Marketing Graduate

What are the best and worst things about your job?

Every day is different and the brands are engaging.

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Industry: Hospitality, Leisure and Tourism Department: Operations Job Title: Operations Manager

What are the best and worst things about your job?

Meeting amazing people from different parts of the world, working in an environment where others spend their free time and getting the chance to be involved in exciting projects.

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Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Marketing Coordinator

What are the best and worst things about your job?

- Culture
- People
- It's honestly fun
- Getting your feet wet in various areas of the industry

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Industry: Hospitality, Leisure and Tourism Department: Graduate Accelerate Program, Management Job Title: Management Graduate Trainee

What are the best and worst things about your job?

There are a lot of development opportunities. The team is supportive, and you get a lot of freedom to make decisions.

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Industry: Hospitality, Leisure and Tourism Department: eCommerce Job Title: eCommerce Manager

What are the best and worst things about your job?

- Able to make business decisions
- Fast pace, quick changes needed
- Analyse and optimize
- Work with a lot of great colleagues

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Industry: Hospitality, Leisure and Tourism Department: Marketing Job Title: Marketing Graduate

What are the best and worst things about your job?

- Fun environment
- Opportunity to travel and grow
- Large responsibilities quickly
- Great people
- Great benefits

Read more


Industry: Hospitality, Leisure and Tourism, Attraction & Venue Management Department: Marketing Job Title: Graduate Scheme

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Based on 111 reviews

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Merlin Entertainments

Average start time: 9:00

Average end time: 18:00

Average number of working hours: 9

Based on 111 reviews


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Application Advice:

Think about the things you are passionate about and the unique skills you have developed and how they might translate to some of the company values Merlin holds in high regard. For me, I have worked in hospitality for 10 years prior to being successful for this role, so I evidenced how my experience has given me great foundations to understand what customers want, which is obviously a huge part of the Merlin brand.

Interview Advice:

Think about all the different skills you have and how might you apply these to different questions you may be asked. I was asked to explain why I wanted to work in Marketing, why Marketing at Merlin (so learn as much as you can about the company!) and what skills I thought I had developed through working in Hospitality that might help me become an excellent marketeer.

Graduate Marketing Executive, Marketing at Merlin Entertainments
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Application Advice:

Be yourself, be honest, think about why you would be good in this role.

Interview Advice:

Again, be yourself. They look for a certain type of person, you have already been successful based on your experiences and qualifications.

Business Management Graduate, Operations at Merlin Entertainments
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Application Advice:

Look at the competencies and the values of Merlin and how you exhibit these values.
You will have online tests to complete so practice these (e.g. maths and verbal reasoning) before sitting the real thing.
Video interview - make sure you give plenty of examples and explain yourself fully

Interview Advice:

You have a large group task before a 1-2-1 interview. Get as stuck into the tasks as you possibly can as it will give you an idea if the job is for you and whether you are inspired by the work that you have to do. You don't need to be the loudest person in the room (I'm certainly not) but you do need to contribute and show why you are the right person for the job. Make sure that you get your point across but also listen and include people to join in.
The 1-2-1 is usually with quite a senior member of management within Merlin but just don't let that intimidate you. Make sure you have lots of examples to back up why you are the best candidate. Most of all relax, and enjoy as it's a good fun day. Take advantage of the alumni graduates who come and visit at lunchtime and ask them plenty of questions.

Operations Graduate, at Merlin Entertainments
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Interview Advice:

Be yourself!

Management at Merlin Entertainments
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Application Advice:

Check if you like this role or not.

Interview Advice:

Be yourself.

Assistant Trade Marketing Manager, Sales & Marketing at Merlin Entertainments
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Application Advice:

Make sure you stand out.

Make sure you show who you are, Merlin look for the right people over skills.

Ensure you have lots of different examples, some of the questions can be quite similar!

Interview Advice:

Make sure you know the business well, and come prepared.

The activities reflect what you could be doing within the role e.g. project launches and presentations.

Digital Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Show your personality

Interview Advice:

Have good examples to back up your experience and how you can help the company

Marketing Executive – Graduate, Marketing at Merlin Entertainments
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Application Advice:

Be clear and concise in your CV, do not be too lengthy, try to keep it to max 2 pages.
Learn about what the business does and believes in.

Interview Advice:

Working for Merlin is not just about your achievements or school grades. It is about showing your personality and who you are as a person.

Merlin Entertainments
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Application Advice:

Be honest and humble, but also make sure you communicate your best qualities across effectively. Showing you are a team-player is advantageous.

Don't worry if you didn't necessarily study business management or marketing. Merlin is filled with people from all different backgrounds.

Interview Advice:

The video interview and assessment centre are a good way to show how you would fit in to Merlin's corporate culture. Study Merlin's values and make sure you incorporate these.

Don't get intimidated by the process, the competition, or the interviewers. Prepare ahead of time. Communicate yourself effectively but also remember to be a team-player.

Management Graduate, Accelerate Graduate Programme at Merlin Entertainments
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Application Advice:

If you're passionate, driven, career-focused and are looking for a two year adventure of a lifetime then Accelerate is definitely not to be missed.

Interview Advice:

Align yourself along the key values and ideals of the company and think of examples as to how you demonstrate the Merlin Way. Do your research beforehand!

Business Management Graduate, Management at Merlin Entertainments
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Application Advice:

Be honest. Be smart. Make sure you know a bit of basic math and puzzle-solving skills. Be professionally dressed even on the recorded Skype interview.

Interview Advice:

Be willing to work in teams and to take on tasks that don't seem directly geared toward the job you want. For example, if someone needs to work on a finance section but you want a marketing job, then show your diverse skill set by doing a bit of finance and contributing creative ideas like a marketeer. Think of any question you might be asked about your project/presentation and have an answer ready. Part 1 is working in a bigger group and time is a big crunch, so be careful. Part 2 is working in a smaller group, so make sure to flush out your ideas more fully and be ready to actually present to the interviewers. And be social at the lunch - make sure they know your name.

Marketing Executive, Marketing at Merlin Entertainments
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Application Advice:

Try looking at where the company will be in coming years. Suppose that you are selected and what you can do using your current skills and experiences.

Interview Advice:

- Company profile, vision.
- Most challenging experiences both in career and life.
- How do your friends see you and how do you see yourself?

Project Manager, Commercial at Merlin Entertainments
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Application Advice:

Sell yourself - This is a highly sort after role as it's an amazing opportunity, therefore you need to make your application stand out for all the right reasons. Show your passions for Merlin and its attractions.

Interview Advice:

Come prepared to talk about yourself and the company. Do your research and put your own flare on how you answer questions and approach challenges. Make yourself memorable and start developing your brand.

Business Management & Operations Graduate, Corporate – Operations at Merlin Entertainments
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Application Advice:

Believe in your own unique strengths and do not compare yourself to other candidates.

Interview Advice:

Relax and enjoy the experience. Take the opportunity to learn from experienced members of an incredibly successful business.

Resort Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Show them your passion and why you really want to be part of this company. Merlin is a place where a positive working culture and environment are very important and they need people who can support this.

Interview Advice:

Just be honest and present yourself in the best way possible. And believe in yourself - I thought in every step of the application process this was it for me because I was not good enough and in the end it still worked out.

Operations Manager, Operations at Merlin Entertainments
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Application Advice:

Be honest with yourself and in the application about why you'd love to pursue a role and the long term goals that this scheme could direct you to.

Interview Advice:

Be yourself, it sounds cliché, but its so true. Prove that you can be a leader as well as a valuable member of a team who can be led by others. Also, remember what the company stands for, it's all about fun so don't be afraid to have fun and be yourself.

Marketing Coordinator, Marketing at Merlin Entertainments
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Application Advice:

Leave your summer job from high school off the application. There are many applicants that they need to get through and they are looking for matching experience.

Interview Advice:

Be vocal and take ownership. It is easy to get lost in the crowd. They are looking for people with leadership potential. Also, know about the brand's portfolio. It will come up in the one on one interviews and you should know as much as possible.

Management Graduate Trainee, Graduate Accelerate Program, Management at Merlin Entertainments
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Application Advice:

Be open minded and ready to test.

Interview Advice:

- Weaknesses/strengths
- Be proactive
- Be open minded
- Be yourself
- No suits
- Entertainment

eCommerce Manager, eCommerce at Merlin Entertainments
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Application Advice:

It is what you make of it, be open to the process and suggested placements for you, work hard to prove yourself.

Interview Advice:

Have relevant marketing or operational experiences to expand on, be able to show you are a team player in a group setting.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

To show your leadership/communication/team work skills at the same time.

Graduate Scheme, Marketing at Merlin Entertainments
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Application Advice:

Read the questions carefully and take some time.

Interview Advice:

Be yourself and positive.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Let your personality show!

Interview Advice:

Effective communication is important during the assessment (keyword: Effective!). Keep the end goal of the assignment in mind.

Marketing Coordinator, Marketing at Merlin Entertainments
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Application Advice:

The video interview is really not that scary. Just breathe and answer as honestly and clearly as you can. Structure is key!

Interview Advice:

Be yourself. Cannot stress this enough. If you try to be who you believe Merlin wants you to be, it will show! Relax and be confident in yourself. Showing qualities of leadership is valued.

Graduate Marketing Trainee, Marketing at Merlin Entertainments
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Application Advice:

Be open minded and ready to take on challenges and responsibilities.

Interview Advice:

Examples of toughest challenges - mistakes that you have made and how you dealt with it, achievements, examples of a good and a bad teamwork experience (previous work, school, private).

eCommerce Graduate, Group Marketing at Merlin Entertainments
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Application Advice:

Research and understand the variety of brands in Merlin!

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Match yourself to the company very carefully after researching the company's vision and future strategy.

Interview Advice:

Do not be nervous. Show yourself.

Business Management Graduate Trainee, Operations at Merlin Entertainments
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Application Advice:

Before applying for this graduate programme, you need to ensure that you are able to relocate. This graduate programme gives you such a great opportunity to experience different people, and cultures both across the UK and the globe - but if you aren't able to relocate it may not be for you.

Interview Advice:

Be yourself - and do your research; know the brands that make up the Merlin Entertainments estate, but don't be too 'showy' if you do know your stuff! The interview consists of group and individual assessments - so be prepared to think strategically.

Business, at Merlin Entertainments
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Application Advice:

Be willing to relocate every 6 months.

Interview Advice:

Know the company and the programme you're applying for very well.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Only apply for this job if you are flexible and are looking for a challenge. If you do not mind not knowing what the next day, month, year brings, this might be the right job for you.

Interview Advice:

Just be honest about what you are looking for and what you like or dislike in a job. Pretending to fit this position won't help you because it probably just ends up in you not finishing the program.
Show them you are eager to learn, open for challenges and flexible in what you are doing and where you are going. And most importantly - show them that you do it all for the love of fun!

Graduate Management Trainee, Operations at Merlin Entertainments
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Application Advice:

Consider your versatility and flexibility as you will be moving around the country or perhaps internationally every 6 months. The more willingness to change, the more opportunities you can surround yourself with.

Interview Advice:

I would say two really important things here are to read up on the company's strategy and vision from the published financial reports. Secondly, and probably most importantly, be yourself! If you are not yourself, a) they will be able to identify that and b) you will struggle to really fit the Merlin culture if it doesn't come naturally.

Graduate Management Trainee, at Merlin Entertainments
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Application Advice:

Express your passion for the company and role. Make it known why you think you can do the job better than another person and have confidence!

Interview Advice:

Be honest and true to yourself. Do not put on an act when answering questions. Be prepared, but not to the point that you sound over calculated and rehearsed. It's important to be relate-able and natural.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Take your time and make sure you're really thinking about how your answers fit in with the culture of the company. You should never apply for a graduate scheme if you haven't at least researched the company values. Merlin holds its core values in high importance, so if you want to be successful, your application needs to reflect that you share that view.

Interview Advice:

Be yourself and just make sure you know the core basics about the company if you're an external candidate or even internal. You don't need to know every location of every attraction but at least knowing most of the brands is a must. I grew up around a lot of the attractions so I could add personal insights into my interview which I think helped. The questions I had were all competency based so as long as you have prepared answers for any question that could come your way, you should be prepared.

Graduate Marketing Trainee, Marketing at Merlin Entertainments
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Application Advice:

Be confident and be adaptable to a lot of change.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Be honest with personal questions and creative with non personal ones!

Interview Advice:

Be yourself and let your personality shine through. If you are the right fit, you will pass with flying colours. Don't be afraid to share your more unique talents, interests and quirks.

Business Management Graduate, Management at Merlin Entertainments
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Application Advice:

Pay attention to the application time.

Interview Advice:

Be flexible, open-minded and also proactive. The most important, be yourself.

Merlin Graduate Trainee, Asia at Merlin Entertainments
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Application Advice:

Get to know Merlin, do your homework and be passionate about what we do.

Interview Advice:

Know our values and have strong motivations for wanting to work with us.

Merlin Entertainments
Read the full review »


Application Advice:

Take your time for your application and highlight your strengths and why you would be perfect for this role. It is especially important that you know what Merlin stands for and that you can relate to the brands and products.

Interview Advice:

Be prepared for questions about your work experience and how this will help you in your role. Customer service is very important at Merlin, be prepared to answer practical questions regarding how you would deal with a guest in a certain situation.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Take your time. It is a long process and a few stages to reach an interview, however it is worth investing your time and energy.

Interview Advice:

Be yourself, relax and enjoy. This is not an interview to entirely assess your skills and capabilities but to understand who you really are and for you, who the Merlin people are. This is a great opportunity for you to actually see and feel our passion for making fun and if you can have fun with this organisation.

Graduate Marketing Trainee, at Merlin Entertainments
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Application Advice:

Use your experiences to your advantage.
Be confident.
Be happy, this industry is not for some personalities.

Interview Advice:

Pull from prior experience as much as you can.

Marketing Coordinator, LEGOLAND Florida at Merlin Entertainments
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Application Advice:

The application process is long, but really worth the time investment. Put thought into your essays and don't stress too much about the competency tests, nobody does particularly well on them.

Interview Advice:

Have fun with it. It won't be like any other interview you've ever had, so just go into every task with an open mind and laugh along the way. The interview is as much about your skillset as it is about how you'd fit in with the company culture.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Being open-minded towards diversified situations.

Graduate Management Trainee, Accelerate Programme at Merlin Entertainments
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Application Advice:

Show all your ability, e.g. teamwork, leadership, individual thinking, responsibility and communication skills. They want to find a future manager for the company.

Global marketing graduate, at Merlin Entertainments
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Application Advice:

Show in your application that you are passionate about what you do, that you are willing to work hard, learn and develop.

Interview Advice:

Be yourself, be open, show that you can be flexible and willing to be challenged. Tell them what you think Merlin can do for you, but as well what you can do to support the company.

Merlin Entertainments
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Application Advice:

Be open-minded.
Be yourself.
Be creative.
Enjoy having fun.

Interview Advice:

Be yourself ! Don't think about what Merlin might want you to be!

Marketing Graduate, at Merlin Entertainments
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Application Advice:

If one is not sure about what to do for a future job, there is no reason for applying. This is not an internship, but for those who have a clear vision and objective for career development in the tourism industry as far as I understand.

Interview Advice:

Pretty much what you will do in the business, past work/internship experiences and yourself.

Graduate Management Trainee, Operations Management at Merlin Entertainments
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Application Advice:

Spend time on it, don't rush anything.
Answer honestly and don't try and overthink the process.
Practise for the online tests, you can find loads of examples online.
If this is your number 1 grad scheme (which it should be) then apply to others before so you understand the process; if you're not used to this kind of application it's good to have a feel for it before you start it.

Interview Advice:

Be yourself, it's very quickly noticeable if you're not!

Prepare and read up knowledge about the company because
a) how can you even know you really want to work for a company if you don't know them and
b) how are you going to convince the company you want to if you don't know yourself

You don't need to sit knowing the exact locations of each attraction but knowing what brands are within Merlin is a good start.

I was mainly asked competency based questions in my interview e.g. give us an example of when you have been creative
give us an example of when you have gone above and beyond for a customer.
Always try to give work based examples.
You can find competency question examples all over, so think of examples for those questions and be prepared to think on your feet.

Graduate Marketing Trainee, at Merlin Entertainments
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Application Advice:

You need to really think about relocation and if this is something you are happy to do. It offers such great opportunities to travel around and explore different attractions within the UK or abroad. You just need to consider and think about relocating every 6 months and if that is something you are happy to do.

Interview Advice:

Just be you. I know it sounds silly, but you just need to be you and not who you think they want you to be..

Graduate Management Trainee, Operations at Merlin Entertainments
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Application Advice:

Merlin is a company based upon the love of fun - be yourself and show your personality. Merlin is strong on its company values and ethics, each graduate possesses the values in some shape or form!

Interview Advice:

Be professional but also be yourself, we are not a 'suit and tie' company, but we are extremely professional at what we do. Merlin is fast paced to keep up with our competitors (or be the competitor!!), be prepared to answer questions quickly and be put on the spot.
The AC lasts over two days, and is a mix of small group assessments and a one-to-one interview. There is lots of opportunity to show your personality, but Merlin is all about fun so the AC is a lot less daunting than over FTSE companies.
Network within the assessment centre, and be memorable - you never know you might work for your assessor one day!

Accerelate Graduate Business Management, at Merlin Entertainments
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Application Advice:

If you know someone who already works with the company, try to get a reference from them. Make sure you follow up with HR within a week of submitting your application.

Interview Advice:

Make sure you are well versed in our values and are able to talk about which one you identify with personally.

Accelerate – Operations Graduate, Operations at Merlin Entertainments
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Application Advice:

Be confident in yourself. Everyone is caught up in their responsibilities and if you lack self-motivation, you will find yourself lost and dazed.

Interview Advice:

Have a balance of wits and fun. Be tactical and try to show that you think outside the box but never forget your personality. Merlin revolves around fun from the inside out.

Coordinator, Marketing at Merlin Entertainments
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Application Advice:

You obviously want to be professional, but don't be afraid to show your personality and think outside the box.

Interview Advice:

The interview consists of a 2 day assessment with various group and individual activities. My number one piece of advice for this is work with the end goal in mind. Don't simply talk for the sake of contributing.

Marketing Trainee, Marketing at Merlin Entertainments
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Application Advice:

Be aware that business travel and moving to different attractions is great but also challenging.

Interview Advice:

Be open-minded, creative and also cooperative.

Marketing Executive, Marketing at Merlin Entertainments
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Application Advice:

- be passionate about wanting to be part of the company
- make sure you are self aware and don't take yourself too seriously!
- don't overthink it, you will have to be spontaneous on the job so applying might be the right time to start

Interview Advice:

- it really depends on which form of interview it is. if it's in person than make sure to concentrate on them don't be to uptight and make sure you're very honest

Graduate, at Merlin Entertainments
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Application Advice:

Be yourself! Be flexible!

Interview Advice:

Show your ability to adapt to new surroundings.

Marketing Executive, Marketing at Merlin Entertainments
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Application Advice:

there are a lot of applicants for this role if you really want it take your time for the application process and make sure you tick all the boxes

Interview Advice:

be yourself
be well prepared

Graduate Trainee, at Merlin Entertainments
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Application Advice:

Be yourself, understand that this type of graduate scheme will push you and you must be willing to learn, team work and independent work are both important,

Graduate, at Merlin Entertainments
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Application Advice:

Be yourself - the culture at Merlin is very people based and you have got to love what you do here! :)

Accelerate Graduate, at Merlin Entertainments
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Application Advice:

Even the application process gives applicants to opportunity to see just how big this company is, I was flown to Sydney for a night's accomodation for my assessment centre. It was a great opportunity to grasp the significance of working for a international company.

Interview Advice:

I found the whole interview process very comfortable- the interviewers got to know us first and make it very easy to answer honestly.

Marketing Graduate, at Merlin Entertainments
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Application Advice:

Be outgoing, personable and assertive, but most importantly, be yourself

Interview Advice:

Merlin Entertainments uses group interviews/assessment centers for graduate (as well as other customer facing) roles

General Management Graduate, at Merlin Entertainments
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Application Advice:

Merlin is a company where everyone is expected to pitch in and help out when needed so willingness to do anything (even if it's outside your job description) to get the job done will be looked upon favourably!

Interview Advice:

It's hard but just be yourself and try not to be affected by others. This is true of most interviews but especially for this position as it was a 2 day interview consisting of 3-4 group interviews and 1 individual interview. So any inconsistency in your performance will be quite noticeable.

Marketing Graduate, at Merlin Entertainments
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Application Advice:

Be honest and upfront - and make sure you have an absolute passion for wanting to create the best experience for guests, no matter what your role or specialisation is. In the end, its all about the guests!

Interview Advice:

As above, make it clear that you understand that everything you will work towards at Merlin will be about creating, improving or supporting the overall guest experience at all the attractions.

Duty Supervisor, Operations at Merlin Entertainments
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Application Advice:

Be confident. be yourself,
be logical and inspired others to push the team move forward

MKT Executive, Marketing at Merlin Entertainments
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Interview Advice:

Be open and yourself - not the world's most helpful advice but it is true! Make sure you use plenty to examples to illustrate your skills and experience.

Marketing Graduate – Marketing Coordinator, SEA LIFE Mooloolaba at Merlin Entertainments
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Application Advice:

Be confident, be yourself, inspired team members to push the team move forward rather than show off

MKT Executive, Marketing at Merlin Entertainments
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Application Advice:

stay true and open, the business is looking for somebody that is willing to learn and embrace the Merlin culture of customer excellences and etc.

Graduate Marketing Trainee, at Merlin Entertainments
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Application Advice:

It is better that you are a person who has a good sense of service.

Interview Advice:

Be yourself. It also helps if you have some event experience.

Management Trainee, Accelerate Graduate Program at Merlin Entertainments
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Application Advice:

Research the company

Be confident in yourself. Merlin are much more interested in if you are the right personality fit for the company. Obviously you will need to show off your skill set but the scheme is set to train you over the 18 months. However if you are fun, outgoing and interested in this industry they will be looking for that to shine through.

If you make it to the final assessment centre, throw yourself into all the tasks and get involved. Network with all the assessors and make sure to talk about Merlin but all dont be afraid to make the conversation personal too (your hobbies, travel experience, etc) If you make a mistake during the tasks dont let it put you off, it is much better to show you can recover from the mistake!

Interview Advice:

Practise before completing the numerical assessments

Do you research and have a basic overview of how (and where!) the company operates

Graduate Management Trainee, at Merlin Entertainments
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Application Advice:

Know what you get yourself into. Be prepared for the wildest journey of your life. The more you are prepared to give the more you will get out

Interview Advice:

Guest experience is key! Therefore focus on the service ideas while answering the questions.

General Management Graduate, General Management at Merlin Entertainments
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Application Advice:

it is a long and hard application process! The scheme is really competitive. Take your time with the application, they are looking for creativity and be precise with your answers. The online tests are standard graduate ones so get practicing on sites like SHL. The process is changing this year so it will be a video interview rather than a telephone, its not something you can really prepare for so don't worry about it. The assessment centre is two days long and you meet some of the General Managers of the attraction so just be yourself.

Interview Advice:

Interview consists of motivational and competency questions as questions you could never prepare for!

Graduate Management Trainee, at Merlin Entertainments
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Application Advice:

Be yourself. Merlin tends to recruit similar people that are outgoing and hard working. Don't pretend to be something you are not.

Interview Advice:

The same applies in the interview.

Global Marketing Executive, New Openings at Merlin Entertainments
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Application Advice:

Only apply if you're a people person.

Graduate, Marketing at Merlin Entertainments
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Application Advice:

- Sell yourself and be original.
- Write an application that when read, it tells all about who you are. Be creative.

Interview Advice:

- Just be yourself! I know you may have read or heard this many times, But just being yourself is the best that you can be.
- Prepare ahead. Get to know about the company.

Marketing Graduate Trainee, Marketing Communication at Merlin Entertainments
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Application Advice:

Live and breathe "The Merlin Way" .

Graduate Management Trainee, at Merlin Entertainments
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Application Advice:

Have fun! The application and essay questions are designed to see how you would fit in at a Merlin attraction. Don't be afraid to let your imagination run a little wild during the application process. Of course, be ready to back up any creative ideas with sound business reasoning, but have fun with it.

Interview Advice:

The interview process is crazy! Take it one step at a time and don't let it overwhelm you. The interview process is actually a lot of fun, so try to enjoy it as you go through the all the hoops. I can honestly say that my interview with Merlin is the only interview I've ever had fun at at!

Merlin Entertainments
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Application Advice:

If you make it to the assessment, don't worry about "winning". Worry about showing yourself to have the skill sets a manager might need--primarily, being people-oriented and analytical. Don't "sell" your personality--just be yourself.

Interview Advice:

Be personable and passionate and honest.

Management Graduate, Madame Tussauds Hollywood at Merlin Entertainments
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Application Advice:

You need to show your passion for the Job you´re applying for and it´s important to have a look at our Merlin values to see if the company really suits you!

Interview Advice:

There won´t be any trick questions, you just need to be reflective about your work experience and personality!

Marketing Executive, at Merlin Entertainments
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Application Advice:

Show passion! Merlin Entertainments is built by people with a real desire to create memorable experiences for both guests and employees alike. It is a really fun, fast-moving environment so people with a positive attitude and desire to get stuck in and try something new go far. It is also important to show evidence of leadership skills and initiative. Accelerate has been designed to develop Merlin's leaders of the future, and a lot of responsiblity is placed on the graduates to make the most of each placement. There are SO MANY opportunities for learning and development, so you need to be the kind of person willing to seek out new challenges and really make a difference to the business.

Interview Advice:

Be yourself! The interviewers primarily want to get a sense of whether you will fit into the Merlin culture and also if you are someone who will be able to influence the direction of the business in the future. Be confident, friendly and show everyone what you are about. A little piece of advice - talk to the other candidates and assessors when you get the chance. This sounds fairly basic but relationships are really important within Merlin so being someone who is not afraid to introduce themselves and build a rapport will go a long way.

In terms of the actual interview, prepare plenty of answers and examples to general leadership and business style questions as these are of course a fundamental requirement for the job. Make sure that you know about what is happening with both Merlin Entertainments and the leisure industry as a whole, and also be prepared for some questions that will help reveal your personality. Have a think about areas that you need to grow in and be honest about how you would develop yourself to be successful.

Oh and one more thing - have fun!!

Consumer Events Manager, Accelerate Graduate Programme at Merlin Entertainments
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Application Advice:

Be patient...the application process is lengthy because it's a global recruitment process.
There are thousands of applicants. Stand out from the crowd!

Interview Advice:

Prepare. Practice your presentation skills. Be confident. Most importantly, be yourself.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Be yourself, Merlin recruits almost entirely on personality. The reason that everybody has fun is because everyone shares the same enthusiasm for work, customer service and enjoying what they do. If you be yourself, and this company is right for you it will show through.

Interview Advice:

Learn a little about the company first, including the Merlin Values, and what they are about. The culture here is a key aspect of the company's success and they will want to find out how passionate you are about joining this company specifically.

Operations Manager, SEA LIFE Charlotte-Concord at Merlin Entertainments
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Application Advice:

Know the company, know the values, its more about you matching the company than anything else. Don't be over rehearsed, we are not that kind of company!

Interview Advice:

If you were a Merlin Value, which one would you be? - really think about why you are right for the company, and why it is right for you!

Marketing Manager, Marketing at Merlin Entertainments
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Application Advice:

Just be yourself, have marketing background

Interview Advice:

How can you be a team leader?

Cluster Marketing Manager, Marketing at Merlin Entertainments
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Application Advice:

Let your personality come through on your application process. This program is as much about finding the right person as it is about the most qualified person.

Duty Manager, Duty Team Management at Merlin Entertainments
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Application Advice:

Stress that you are hardworking, think out-of-the-box, and are flexible, as these are some particularly valued traits. Also be ready to provide concrete examples as to how you exemplify those or other characteristics. Other than that, be yourself!

XLR8 General Management Graduate, at Merlin Entertainments
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Application Advice:

I would think about the attraction industry and give your honest answers on how your can maximise guests' experiences.

Interview Advice:

Research the company and learn our values! You can always teach a skill but you can't change an attitude.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Get an early start on the application, do not procrastinate. Understand the position and the company as a whole.

General Management Graduate, Graduate at Merlin Entertainments
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Application Advice:

The communication skill is one of the most important qualifications.

Interview Advice:

Be confident but not aggressive.

Marketing management trainee, at Merlin Entertainments
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Application Advice:

Be yourself. They are looking for ‘Merlin’ people with the right attitude, enthusiasm, confidence and ability. The senior managers will know if you are the right fit. There is no point being anything but yourself – if you don’t fit the company you won’t enjoy working here!
If you make it to the assessment centre make sure to prepare; know the company, the values, why you want to be on the programme/work for the company, and be aware and confident of the skills you have and experience you can bring

Interview Advice:

Why do you want to work for Merlin Entertainments?

Give examples of a time you managed a team/showed leadership?

Graduate Management Trainee, Operations, at Merlin Entertainments
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Application Advice:

Invest some time in the first application stage, there are only a very limited number of people who can make it through to the assessment centre.

Marketing Graduate, Marketing, Promotion at Merlin Entertainments
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Application Advice:

They are looking for outgoing, personable and humble people to work for their company. But the main thing is to be yourself. There is nowhere to hide with this application process - and with good reason. If you aren't the right person for the company, then you won't enjoy working here yourself.

Marketing Graduate Trainee, Brand Team at Merlin Entertainments
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Application Advice:

Show your personality. Merlin is all about demonstrating your people skills. Whilst it is hard to suppress your nerves at times, it is crucial you show the real you. Fundamentally, you need to make sure Merlin is right for you, as much as Merlin needs to ensure you are right for them.

Interview Advice:

Name your greatest ever failure?

A time when you were innovative?

What is your favourite Merlin Brand?

Would you rather work in a small or big Merlin attraction?

Graduate Management Trainee, Operations at Merlin Entertainments
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Application Advice:

1. Job application - 3-4 short answer questions
2. Phone Interview
3. Maths and Reading test
4. Personality Test
5. Assessment Centre (3 assessments, 1 interview)

Interview Advice:

Be yourself and be passionate about what you want. Merlin has an amazing company culture and they take that into consideration when interviewing candidates to see if Merlin fits with you and vice versa.

XLR8 Marketing Graduate, at Merlin Entertainments
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Application Advice:

Show your creative side, give as many examples as you can of your experience that makes you suitable for the role. Don't be too serious; one of the Merlin values is 'we make it fun!'

Interview Advice:

Give an example of when you have successfully demonstrated a Merlin Value.

Marketing Graduate, Marketing at Merlin Entertainments
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Application Advice:

Be unique. Make sure you illustrate your experience and skills, but also add some personal flare.

Interview Advice:

Be yourself! The company is filled with genuine people and I do not see that trend changing anytime soon.

Marketing Graduate, Midway Attractions, North America at Merlin Entertainments
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Best:

The way everyone has the same values and wants the same things - to give customers memorable experiences. And the fact I get to work for some of the best and most exciting brands in the world!

Worst:

It can be a very fast-paced environment, and sometimes the customer experience is compromised to ensure that budgets are met.

Graduate Marketing Executive, Marketing at Merlin Entertainments
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Best:

Excellent career progression, can move to different roles easily.

Worst:

Salary.

Business Management Graduate, Operations at Merlin Entertainments
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Best:

- On the whole, the people that work for the company are incredibly passionate
- They care about you, whether it's organising team nights out, or incentives there is a real care from this company
- They want you to have fun as well as the guests
- Not many places you can work and walk around a theme park, or a sealife, or a ballroom when you fancy (this is definitely one of the best things)
- You get a lot of responsibility which is brilliant

Worst:

- The difference in behaviour of management can greatly differ across departments and attraction which can be difficult at times.
- Salary isn't the highest
- Difficult to have a good work-life balance
- Budgets can be quite tight which can be difficult to manage

Operations Graduate, at Merlin Entertainments
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Best:

Working culture.

Assistant Trade Marketing Manager, Sales & Marketing at Merlin Entertainments
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Best:

Fun place to work.
International opportunities.

Worst:

Lack of investment.

Digital Marketing Graduate, Marketing at Merlin Entertainments
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Best:

The environment, colleagues

Worst:

Budgets

Marketing Executive – Graduate, Marketing at Merlin Entertainments
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Best:

It is a people company - they care about you as a person and make sure there is job satisfaction and progression be it vertically or horizontally.

Worst:

Sometime salary is not equal to the job scope due to various reasons.

Merlin Entertainments
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Best:

There is very rapid career-advancement within Merlin. The management team is young and enthusiastic and fun. Few high-potential employees stay in their position for more than a few years before being promoted. The company has very high potential with a lot of flaws. There's a lot of room for improvement which means smart employees can lead projects that make a huge impact.

Worst:

Very fast growth in a very lean company means cutting corners in getting quality people or quality infrastructure when the alternative is saving a bit of money. This can be frustrating at times when making decisions that are more future-focused. The starting salary can be difficult to live off of for the 2 years of the programme.

Management Graduate, Accelerate Graduate Programme at Merlin Entertainments
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Best:

The ranging opportunities and experiences throughout the business.
The fast career progression and development that is on offer.

Worst:

Occasional unsocial hours (weekend work etc)

Business Management Graduate, Management at Merlin Entertainments
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Best:

The teams, the people, the work environment. Everyone is nice and welcoming. The benefits are sound. The career progression is phenomenal!

Worst:

The pay isn't to industry standard.

Marketing Executive, Marketing at Merlin Entertainments
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Best:

Fast moving environments and innovation.

Worst:

Not 100% organized but this gives me an opportunity to contribute and develop what is not yet in the company.

Project Manager, Commercial at Merlin Entertainments
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Best:

Exciting brands and products - which you get to trial and use!

Worst:

Is often looked under a magnifying glass by the media, leading to lots of press and public criticism.

Business Management & Operations Graduate, Corporate – Operations at Merlin Entertainments
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Best:

Merlin care. There are so many opportunities for progression and employees are actively encouraged to seek these out.

Worst:

Streamline teams can mean lots of pressure

Resort Marketing Graduate, Marketing at Merlin Entertainments
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Best:

Opportunities all over the world, very positive work enviroment, everything is done for the love of fun, people have the chance to accelerate in their careers, every day can be different and you never know what to expect when going into the office, being able to make people having the time of their lifes in our attractions.

Worst:

Organisation and communication between the different countries can get difficult, being part of a big company means your spend lots of your time with reporting to the top,

Operations Manager, Operations at Merlin Entertainments
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Best:

Culture, what it stands for, the emphasis on development of employees

Worst:

Having everything centralized in the UK can make it difficult for working in the other markets

Marketing Coordinator, Marketing at Merlin Entertainments
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Best:

A lot of opportunities for promotion. A wide portfolio. A fun culture.

Worst:

Small budgets. They move forward so quickly that they often forget about maintaining old sites.

Management Graduate Trainee, Graduate Accelerate Program, Management at Merlin Entertainments
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Best:

Great culture
Open minded
Fun people

Worst:

Structure

eCommerce Manager, eCommerce at Merlin Entertainments
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Best:

Great Benefits
Great People
Fun Environment
Opportunity to Travel
Opportunity to Grow

Worst:

Pay
Lean teams means overworking

Marketing Graduate, Marketing at Merlin Entertainments
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Best:

Fun business

Worst:

Salary is not the best

Marketing Graduate, Marketing at Merlin Entertainments
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Best:

Fun brands

Worst:

Salary

Marketing Coordinator, Marketing at Merlin Entertainments
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Best:

Fun place to work. Environmentally friendly. Lots of support available to staff.

Worst:

Salary

Graduate Marketing Trainee, Marketing at Merlin Entertainments
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Best:

Ability to make a change and have an impact

Worst:

Salary

eCommerce Graduate, Group Marketing at Merlin Entertainments
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Best:

Merlin is a FTSE100 multinational company that has footsteps across 24 countries in the world. You can really meet diverse people here who all love to have fun!

Marketing Graduate, Marketing at Merlin Entertainments
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Best:

Fun culture with less hierarchy. Fast moving.

Worst:

None so far.

Business Management Graduate Trainee, Operations at Merlin Entertainments
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Best:

Fun industry, fun product, people culture

Worst:

payment, missing structure

Marketing Graduate, Marketing at Merlin Entertainments
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Best:

All attractions have an amazing work atmosphere and great, motivated people working towards the same goal.

Worst:

Due to being a large international company, organisation is sometimes quite difficult, and processes tend to become quite lengthy. It is definitely necessary to be patient and to accept that you do not always have control over what is going on.

Graduate Management Trainee, Operations at Merlin Entertainments
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Best:

The people. Merlin is known as the company of FUN and it really does live up to that across all the departments I have experienced so far!

Graduate Management Trainee, at Merlin Entertainments
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Best:

Global presence.

Worst:

Constant restructure and turnaround.

Marketing Graduate, Marketing at Merlin Entertainments
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Best:

There are amazing projects to be worked on constantly because the brands are so exciting.
The people tend to all be really great to work with.
The company can really support you in your development and progression.

Worst:

Expectation and workload can be very high.
The offices aren't the best which can sometimes be frustrating. You won't ever find a climate controlled spacious office with plenty of meeting room space generally.

Graduate Marketing Trainee, Marketing at Merlin Entertainments
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Best:

It's ever changing and has a world of opportunities at its fingers.

Worst:

The management is poor. I do not get good enough development or support from those above me.

Marketing Graduate, Marketing at Merlin Entertainments
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