What you’ll be doing

Having completed an intensive residential period of on-the-job training, where you’ll have gained a high level of technical knowledge to support your transition into operational placements, you’ll have the opportunity to start putting your skills to use. Our Assistant Water Network Technicians perform vital problem solving on our network to ensure we find consumption and detect leaks ensuring the network runs efficiently and safely, as well as supporting other disciplines.

Examples of some activities are:

Leakage Detection

You’ll get to grips with core theory and principles of identifying non-visible underground leaks, turning detective by using different tools, techniques and technologies to track down and pinpoint leaks. Working outside in all weathers on the highway you’ll learn how to arrange for the safe repair of the leaks by considering the risks and requirements of the repair and maintenance crews that need to excavate and repair them.

Network Data

You’ll find out about the data required to understand water leakage and water consumption and the equipment in the ground used to capture that data. You’ll learn how to problem solve faults on meters and loggers, repairing faults and wiring up loggers to ensure the data keeps flowing into our data centres to ensure we have visibility of what’s happening on the water network.

Operating the Water Network

Working outside in all weathers you’ll learn how to safely operate the water network, ensuring that water is always on and good to drink for our customers. Working on the highways and footways of our communities. Operative valves and

Learning & Development

As an Assistant Water Network Technician Apprentice, you’ll be completing the Water Process Technician apprenticeship standard.

Apprenticeship candidates will normally have 3 to 5 GCSEs at grades A to C (including mathematics and English), or equivalent qualifications.

The Institute for Apprenticeships has information about the core technical knowledge, skills and behaviours you’ll have and develop in this kind of role.

As an apprentice focussing on leakage, you’ll develop knowledge of working safely in a variety of locations and environments, some of which may be remote locations.

As an apprentice focussing on leakage, you’ll develop knowledge of working safely in a variety of locations and environments, some of which may be remote locations.

In addition, you’ll –

  • Use technical knowledge to identify areas that require further investigation due to leakage deciding on the most appropriate methods to identify and locate sources of leakage.
  • Use technical knowledge to operate electronic location equipment, identify and locate underground water mains and services.
  • Use hydraulic theories, principles and carry out valve operations to set-up, test, maintain or alter district meter areas
  • Use industry principles and measurement to estimate volumes of water lost through leakage
  • Programme, deploy, retrieve and interpret data from data logging equipment
  • Apply procedures and their control measures to the network to minimise the risk of interruption of supplies to customers

The starting salary for this programme is £16,807.

Training and Development

Your apprenticeship will allow you to develop the skills and experience that you’ll require to become an expert Water Network Technician within our Customer Delivery teams.

During this time, you’ll combine on-the-job learning with formal, nationally recognised development training to gain your level 3 apprenticeship.

The Water Process Technician Apprenticeship standard has a variety of pathways. Our Assistant Water Network Technician apprentices complete the ‘Leakage’ pathway.

To help you drive and own your career progression, we’ll provide you with a Personal Development Plan. This will be set and agreed with your line manager and reviewed regularly in performance reviews.

This apprenticeship follows the apprenticeship standards set out by the Institute of Apprenticeships(opens in a new window).

The skills applicants need

We’re looking for people who’ll demonstrate curiosity. You’ll be able to grasp and learn things quickly, learning from your own and others experience, to improve performance in the future. You’ll be someone who is motivated by a strong desire to succeed and excel in your apprenticeship, taking pride and ownership of appropriate tasks and actions, knowing that what you do, makes a difference to our customers.

Developing knowledge and expertise during your apprenticeship, you’ll be flexible in your approach, quickly taking on board new informationa and adapting well to change. Using this knowledge you will be able to inform robust solutions and decisions, demonstrating courage to see tasks through in their entirety. We show care to our colleagues and customers alike and you’ll be someone who is able to successfully build relationships within our internal teams and customers, learning from other’s experience to improve your performance in the future.

Wonderful for all

We’re building an inclusive company. We’ve created a culture that encourages all of our people to think of every single day as an opportunity to do something better.

Our most ambitious goals depend on forward-thinking ideas, no matter who they come from. As employers, we welcome people from all walks of life and promote diversity and inclusion.