Privacy Policy

We are committed to safeguarding the privacy of those that submit case studies and visit our website; this policy sets out how we will treat your personal information.

We are registered with office of the information commissioner under the Data Protection Act (1998) and ensure that we comply with all protection the Act affords to you. Further information on the Act is on the website of The Information Commissioner’s Office




A cookie is a small file placed on your computer’s hard drive. The cookie helps us analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use both “session” cookies and “persistent” cookies on the website and Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies. This information is used to create reports about the use of the website. Google will store this information.  Google’s privacy policy is available at:


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

1. What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) the information that you choose to give us in any reviews that you may submit

(b) information about your computer and about your visits to and use of this website

(c) information that you provide to us for the purpose of registering with us

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

(e) any other information that you choose to send to us

On our reviews and on some areas of the site, we ask you to provide contact information or, on occasion, other details in order to enhance your use of the site, for example by enabling you to log in to use particular services. We may use your personal data for future email mailings, support, notification of new products or services or new versions, general correspondence regarding the products and services, notifying you if you win a prize and correspondence which may relate to you. If you would rather not receive future marketing emails from us, please inform us by email at [email protected]. Such use is strictly in accordance with the Data Protection Act (1998) and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We will not send your details to any third party.

The information you provide us with is stored confidentially and in a secure database. We have the right to, and sometimes do, sell services which are based on our database of information. In the context of these services, your individual information will always be kept anonymised and the information which we sell will either be data aggregated together from many reviews, will be information that is already published (e.g. on our website) and/or will be anonymised. Maintaining your anonymity is paramount to us.

In the event that we sell this firm, we will pass your information (along with information relating to other people with whom we deal) to the purchaser.


2. How do we use collected information?

We may use your personal information to:

(a) administer the website

(b) improve your browsing experience by personalising the website

(c) enable your use of the services available on the website

(d) contact you regarding the information that you have submitted in your case study – for example in order to verify factual accuracy

(e) send you general communications

(f) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(g) deal with enquiries and complaints made by or about you relating to the website

(h) publish content, such as reviews,  to the website – but you will always be informed of which content will be published

(i) provide services to our clients where we provide them with (always anonymised) feedback and data

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us according to our terms & conditions.

3. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

4. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

5. Further information on data protection and personal privacy

For further information from us on data protection and privacy contact:

[email protected]

Information about the Data Protection Act (1998) is also on the website of the Information Commissioner’s Office at

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