The following is a Apprentice Review for Virgin Media 02.
Virgin Media 02 scores 4.2/5 based on 450 reviews.
All reviews are based exclusively on results of feedback from employees from Virgin Media 02. Employees are asked to rate Virgin Media 02 on a wide range of work place topics, which is broken down through star ratings on the right hand side.
To find out how your Apprentices can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.
What are the Best and Worst things about your job?
Best
Working on your own, interacting with a wide range of customers and dealing with varied jobs. Problem solving and diagnosis of faults is very satisfying.
Worst
Working over winter, some outside work in the rain and snow, dark nights and working with a torch.
What is the annual salary for this role?
Starting salary: £25,000 - £27,000
Current salary: £25,000 - £27,000
What advice would you give to someone applying to this role?
Customer Service is as, if not more, important to showcase than technical ability.
Do you have any interview tips?
Be yourself, showcase problem solving skills. The roleplay section of the interview it is important to memorise the details of the case as certain things are easy to miss. For example if it mentions the customer has just had new carpets put in, make a point of mentioning the shoe covers.
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