Professional Trainee – Customer Services Division, Customer Services at NFU Mutual

The following is a Graduate Review for NFU Mutual.

NFU Mutual scores 4.1/5 based on 217 reviews.

All reviews are based exclusively on results of feedback from employees from NFU Mutual. Employees are asked to rate NFU Mutual on a wide range of work place topics, which is broken down through star ratings on the right hand side.

To find out how your Graduates can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.

What are the Best and Worst things about your job?

Best

Feeling like you are supported throughout your journey on the scheme, knowing that help is always at hand and you are always welcome to reach out with whatever problem. This in turn then supports your own professional and personal development and lets you transition naturally into the role.

Worst

Due to the placement being rotational every 6 months, it is often difficult to adjust to each placement. At times there appears to be conflict between knowing what your placement manager requires you to do and what the overarching aims of the scheme is. This could be communicated to the line manager more effectively so it is understood what the role of the Professional Trainee is throughout the 6 months they are on placement.

What is the annual salary for this role?

Starting salary: £27,000 - £29,000

Current salary: £27,000 - £29,000

What advice would you give to someone applying to this role?

Ensuring the CV you send over includes skills that may overlap with what is required in the job description - it does not matter if you have relevant experience to the role, highlight those skills that can be transferred. With the cognition and aptitude tests, ensure you have a quiet environment to undertake the tasks. Awith the assessment centre, if you have to present on a topic , make sure you stick to the timings of the presentation and practice it before going into the assessment centre.

Do you have any interview tips?

Understand what you are applying for via the job requirements + what NFU Mutual values internally in terms of their people. If you can relate these to your own experiences, then that will put you in good stead for the interview. Have a couple of these examples for the interview as the questions you will be asked likely relate to these qualities. Also know that these experiences do not have to relate to specifically to the role you are applying for, your individual experiences will have their own value in relation to what the interviewers are looking for.