Professional Trainee, Customer Services at NFU Mutual

The following is a Graduate Review for NFU Mutual.

NFU Mutual scores 4.1/5 based on 238 reviews.

All reviews are based exclusively on results of feedback from employees from NFU Mutual. Employees are asked to rate NFU Mutual on a wide range of work place topics, which is broken down through star ratings on the right hand side.

To find out how your Graduates can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.

What are the Best and Worst things about your job?

Best

- Plenty of opportunity to flit around the business and try new things.
- Once managers trust you to do well they give a lot of autonomy and opportunity.
- Great place to work; lot's of focus on development and employee engagement.

Worst

- Some schemes are better structured than others. This can be disheartening when you think you may not be progressing at the same rate as your peers.
- Change is still a slow process, and we are quite antiquated in our approach to things. It can be challenging as a young PT to immediately adjust to the NFU Mutual 'pace'. It's a very unique corporate environment.

What is the annual salary for this role?

Starting salary: £23,000 - £25,000

Current salary: £25,000 - £27,000

What hours do you actually work, on average?

Start: 08:30

Finish: 16:30

What advice would you give to someone applying to this role?

Make sure you're fully aware of the ethos and values of the company before applying. Make yourself familiar with the personal stars and corporate strategic objectives. These play a vital role in the company culture; and NFU Mutual only wants individuals aligned with their values.

Do you have any interview tips?

The graduate application process initially begins with a CV application.

This is followed by a video interview (pre-recorded with plenty of opportunity for re-records) and then followed by a really informative assessment centre which is as much about discovering if we're right for you as you being right for us.

The assessment centre normally consists of a group activity, a presentation, a conversation role-play scenario and plenty of time to talk to existing staff and PT's.

Take the chance to speak to the assessors around the room and understand the company culture and the value the PT scheme can offer to the business. It's a great way to begin networking, and discover more about the company and industry.

Once you've passed the centre you'll be invited to interview. If you're not quite a right fit; don't panic! NFU Mutual are great at spotting potential and talent, and may find another role that's fitting for you elsewhere.

Throughout the process, it's paramount to be yourself and embrace the opportunity. Be inquisitive, link with people on LinkedIn, research the industry and the company and most importantly make sure you feel the company is a right fit for you!