As an apprentice you will be in a learning role that is structured to provide you with the essential hands-on experience needed to gain the relevant qualification.  You will be working alongside experienced colleagues who will supervise your development and you will have a dedicated mentor to provide you with support and guidance throughout your apprenticeship.

As an apprentice you will spend 20% of your working time engaged in your apprenticeship training, which may consist of;

  • Day/block release at the training provider’s premises or assessor visits at your specified work location
  • Distance learning, webinars, online learning
  • Mandatory in-house training
  • Job shadowing, mentoring, seminars
  • Time spent researching, writing assessments/assignments.

As an apprentice you will be expected to attend all necessary training activities as well as carry out your job duties as detailed below.


Purpose of Job

To support in-house recruitment activity in line with the Council’s policies and procedures. Primary focus on but not limited to recruitment activity relating to the Kickstart programme.


Key Accountabilities & Duties


  1. To undertake the specified apprenticeship to achieve a nationally recognised qualification
  2. To report for duty on time at work and college as detailed by the employer and training provider
  3. To complete daily/weekly attendance records.
  4. To gather evidence as instructed by the training provider in order to compile a portfolio for end point assessment.
  5. To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
  6. To deliver a comprehensive customer-focused recruitment service including through the use of an e-recruitment platform
  7. To handle recruitment queries from recruiting managers and ensure they have the information they need in a timely and accurate manner
  8. To support recruiting managers with the preparation of recruitment documentation including adverts and candidate packs
  9. To support in the delivery of feedback to unsuccessful candidates
  10. To ensure the recruitment process meets its deadlines and complies with all relevant statutory requirements including those relevant to the Kickstart programme, the ESFA and Council policy and practice
  11. To handle all recruitment queries from candidates in a professional and timely manner
  12. To record and maintain all relevant documentation and records related to recruitment activity
  13. To assist with Management Information reports on activity/trends to identify opportunities
  14. To process all pre-employment checks, where applicable
  15. To process all new starter documentation and set up on the internal HR system
  16. To ensure all new starters are provided with the information they need for their first day and that the new starter process is followed
  17. To keep vacancy information and internet sites up to date, as required
  18. To support in the submission process for approval of Kickstart placements
  19. To support recruitment and enrolment processes for apprenticeships, where appropriate
  20. Other reasonable duties relating to the role, as required.


Core Responsibilities and Deliverables

Financial Management

  • To comply with the Council’s financial policy and requirements.
  • To identify and propose opportunities for innovation, commercialisation, cost savings, cost recovery or income generation across the Council.

Customer Relationship

  • To build and sustain excellent collaborative working relationships with managers, partners and other stakeholders.
  • To deliver to agreed standards of service.
  • To gather and act upon customer feedback to meet or exceed customer satisfaction.

Operational Effectiveness and Compliance

  • To follow the Council policies and procedures.
  • To undertake continuous improvement to the effectiveness of activity and services with HR and across the Council.
  • To escalate risks and issues which may impact any aspect of performance or the council’s reputation.

 Organisational Capability and Growth

  • To participate in team and Council wide activities to improve involvement and communication.
  • To participate in and to use the appraisal and performance contract process to develop personal contribution and develop capability.
  • To take responsibility for personal development in line with the apprenticeship.
  • To work with others in the team to develop change readiness.


Core Behaviours

  • Takes personal accountability and holds others to account
  • Takes responsibility for own development.
  • Listens to and respects the opinions of others.
  • Asks for, reflects upon and acts on feedback.
  • Works collaboratively with others to deliver the best outcomes.
  • Actively seeks opportunities for improvement in organisational processes and activity.
  • Sets standards for customer service.


Additional Requirements

1.    The duties and responsibilities highlighted in this job description may vary over time. Postholders are expected to undertake other duties and responsibilities relevant to the nature, scope and grading of the post.

2.    The post holder must have the ability to understand the needs of a multi-racial society and be prepared to implement the Council’s Equal Opportunities Policy at a level appropriate to the job and must at all times carry out his/her responsibilities with due regard to the Council’s Equal Opportunities Policy.

3.    The post holder is required to be familiar with the Directorate’s Health and Safety Policy and be aware of and observe any part of the policy related specifically to the duties and responsibilities of the post.

Standby Payment Yes ☐      No☒
Fire Marshall Yes ☐      No☒
First Aider Yes ☐      No☒
Politically Restricted Yes ☐      No☒
Tool Allowance Yes ☐      No☒
Emergency Planning Rota Yes ☐      No☒
Contractual Car User (see intranet for more information) Yes ☐      No☒
DBS (see intranet for more information) Standard ☒    Enhanced ☐    N/A ☐
Basic Disclosure (see intranet for more information) Yes ☐      No☒