Future Leaders Graduate, Business Performance Management at DHL Supply Chain

The following is a Graduate Review for DHL Supply Chain.

DHL Supply Chain scores 3.7/5 based on 301 reviews.

All reviews are based exclusively on results of feedback from employees from DHL Supply Chain. Employees are asked to rate DHL Supply Chain on a wide range of work place topics, which is broken down through star ratings on the right hand side.

To find out how your Graduates can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.

What are the Best and Worst things about your job?

Best

The team I work in is very supportive. If I am ever stuck on anything, it is easy to ask one of them or my manager for assistance. I used to have only basic IT skills and now I am proficient in Excel and central data reporting systems. I help people with problems every day and I do a lot of data investigation.
The work-life balance is good for my specific role. Mostly, I am 9 to 5 and I have lunch at 12 every day. This means I can perform well during the day, refresh myself every evening and feel positive about the rest of the week.

Worst

Some of the behind-the-scenes processes for DHL are slightly inefficient and a bit frustrating to work with. The company is enormous, which is why issues with IT, project delivery and systems sometimes slip.
I have heard from some other graduates in the business that customers are at times difficult to work with. DHL generally has a good employee culture. But some of the companies it supports can be demanding and unaccommodating.

What is the annual salary for this role?

Starting salary: £27,000 - £29,000

Current salary: £27,000 - £29,000

What hours do you actually work, on average?

Start: 09:00

Finish: 17:00

What advice would you give to someone applying to this role?

In your CV, show that you are interested in how things work. The company want people who are curious. They are not looking for a specific skill set when a person enters the graduate scheme: they want people who demonstrate a willingness to adapt and develop their knowledge. Examples of teamwork are useful, as well as an openness to meeting new people.
I had to perform an online assessment, which was a job simulation. It tested problem-solving, communication and maths skills. There was no time limit and there was plenty of information to guide my decisions and written responses.
In preparation, perhaps revise percentages and basic sums. Be concise in your written answers. I wrote little more than a couple of sentences for most of them.

Do you have any interview tips?

Make sure you do your research before attending the assessment centre. Spend at least a couple of hours familiarizing yourself with the company structure and its CSR activities. Also, read a couple of recent news stories concerning DHL to reference (those that are positive/interesting from a business perspective).
In terms of interview questions, I was asked to demonstrate an interest in technology. In response, I talked about my hobby of writing music using computer software. Additionally, I was asked about occasions when I had led a team, experienced setbacks and devised actions towards a particular goal.
The assessors reward candidates who ask questions and contribute to discussions. However, try not to talk over people. Demonstrate that you are a good listener as well as someone who can think creatively and steer a team.