The following is a Graduate Review for Transport for London.
Transport for London scores 3.7/5 based on 277 reviews.
All reviews are based exclusively on results of feedback from employees from Transport for London. Employees are asked to rate Transport for London on a wide range of work place topics, which is broken down through star ratings on the right hand side.
To find out how your Graduates can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.
What is the annual salary for this role?
Starting salary: £25,000 - £27,000
Current salary: £29,000 - £31,000
What hours do you actually work, on average?
Start: 0:00
Finish: 0:00
What advice would you give to someone applying to this role?
Think about whether a customer focused role is for you. I have worked in numerous customer roles throughout my career including in retail and hospitality however no role has ever placed as much focus on customers at TfL they are at the heart of everything we do so you really do need to be a people person for the job.
Do you have any interview tips?
Focus on the importance of customer service, and when asked about previous experiences and competencies try to focus on examples from your previous working experience rather than more generic examples from University or School that 90% of other candidates will also hold.
Think about what makes you different from the other candidates. You don't need to have climbed a mountain or trecked across the Amazon but focus on why your previous experience in customer service roles makes you stand out. Do you have any previous experience in the rail industry, or similar roles where you have had to deal with customers and sometimes diffcult and unexpected situations.
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