Operational and Environmental Leadership Program, Customer Operations at Severn Trent

The following is a Graduate Review for Severn Trent.

Severn Trent scores 4/5 based on 364 reviews.

All reviews are based exclusively on results of feedback from employees from Severn Trent. Employees are asked to rate Severn Trent on a wide range of work place topics, which is broken down through star ratings on the right hand side.

To find out how your Graduates can leave reviews of your company, please contact our Brand Manager Grant on 01825 725291.

What are the Best and Worst things about your job?

Best

Variety of tasks making no week be the same.

Worst

Size of company requires significant effort in terms of networking skills in order to achieve success in projects.

What is the annual salary for this role?

Starting salary: £29,000 - £31,000

Current salary: £29,000 - £31,000

What hours do you actually work, on average?

Start: 07:30

Finish: 15:30

What advice would you give to someone applying to this role?

Focus on the water industry and how you may have had previous interactions with water companies and link why you may want to work for the company. Aligning your values with Severn Trent's will also be helpful in making an application successful.

Do you have any interview tips?

Strength based interview questions and group exercise creating a water network for customers. Important to consider implications of cutting someone off and potential other sources of water that they may have. Interview process is very relaxed and informal 1to1.